AutoNation Toyota Hayward

I had a bad situation that was turned great with the service of the service dept . after getting very simple thing done to my truck .i returned home only to find antifreeze leaking. Jim smith service service of the service dept . after getting very simple thing done to my truck .i returned home only to find antifreeze leaking. Jim smith service manager had my truck towed in. he kept me well informed of the status finding that it was not anything done by the tech to cause this problem they found the cause and the work was warrantied. i was informed when to expect it to be completed i was then sent a Lyft to pick me up to retrieve my truck. Jim made an ugly situation. very comfy i will surely return for more. Work when needed. thanks Jim More

Had a great experience, from start to finish. I liked that no one was pushy. It was a very relaxing buying process. FJ was an amazing person, extremely personable. Looking forward to future busin I liked that no one was pushy. It was a very relaxing buying process. FJ was an amazing person, extremely personable. Looking forward to future business with Toyota of Hayward. More

Service Advisor, Mr. Bryant Macias, assisted me after hours when I told him that I traveled all the way from San Jose. He was very accommodating, and went the extra mile. Bryant Macias, assisted me after hours when I told him that I traveled all the way from San Jose. He was very accommodating, and went the extra mile. Excellent service, sir! More

1st tile buyer experience was pleasant and smooth. Would definitely recommend Autonation as a place to search for a vehicle. Great service! Would definitely recommend Autonation as a place to search for a vehicle. Great service! More

Excellent service, done earlier than expected. Wait to drop off was a bit long but understandable as they were really busy. Wait to drop off was a bit long but understandable as they were really busy. More

I went to the dealership for my 10k miles check up and it was a good experience. I was probably there between 1-2 hours. There was a lot of costumers, I wasn’t expecting to just be in and out. Not only th was a good experience. I was probably there between 1-2 hours. There was a lot of costumers, I wasn’t expecting to just be in and out. Not only they did the regular check up but my car exterior came back cleaner compared to when I brought it in. Thank you for that. More

I was very happy with my sales representative. Additionally, the dealership was clean, and everyone was very friendly. What I did not like was the undervaluing of my used car. I purchased from y Additionally, the dealership was clean, and everyone was very friendly. What I did not like was the undervaluing of my used car. I purchased from your dealership because of my Costco connection. I do not like to haggle and so when I was told that your dealership would only offer me $3200 less than the Kelley blue book price, I was very disappointed. More

Everyone nice everything good I like the my new car I just have concern when I asked about the warranty they said it does have warranty when I signed the contract they ask me to buy the warranty I 30000$ just have concern when I asked about the warranty they said it does have warranty when I signed the contract they ask me to buy the warranty I 30000$ without warranty I could you buy acar like this I disagree More

Excellent service from Henry and Koshan on showing us the vehicles and options on the 4Runner vehicles and options on the 4Runner More

I've come here 2 times for my 5k and 10 k service with appointments but each time I had to wait. I drive up. No one is there to greet customers. I decide to go inside. Multiple staff behind computers appointments but each time I had to wait. I drive up. No one is there to greet customers. I decide to go inside. Multiple staff behind computers but only 1 person helping a customer. The other staff just sitting behind computers with no acknowledgement of me or the next person that walked in and waited. Finally 45 minutes after my appointment time someone helps me. They text me my car is ready so I come back and pick it up and drive home. I find that my car wasn't locking so I try to call but they are closed so I leave a message and text them. I eventually figured out what happened and was able to lock my car, but I never did receive a callback the next day. I won't be coming by back here, will drive a few extra miles to go to another dealership More