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AutoNation Toyota Hayward

Hayward, CA

4.6
1,267 Reviews
As one of the largest Toyota dealerships in Silicon Valley, AutoNation Toyota Hayward is the best source for all new and used Toyota models. Located on Mission Blvd just north of Orchard Ave, our showroom is easy to find. With an expansive inventory of both new and used Toyota vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect vehicle for you! Check out our website today, or visit our showroom in Hayward today to learn more.
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24773 Mission Boulevard

Hayward, CA

94544

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Showing 1,267 reviews

May 01, 2023

They take to much time to give u the cart ready,and don't fix the extra when the costumer are requested. More

by Luz Santillanes
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fernando
May 04, 2023 -

AutoNation Toyota Hayward responded

Hi Luz, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

May 01, 2023

I had a 8 Am appointment and was on time. But they did not complete my oil change or basic maintenance inspection. I had to request my vehicle to be taken off the rack at 11:45. Because the t More

by Evelyn T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonny, Carlos the manager
May 04, 2023 -

AutoNation Toyota Hayward responded

Hi Evelyn, we appreciate you taking the time to respond. The staff at AutoNation Toyota Hayward take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

May 04, 2023 -

Evelyn T responded

Service communication was only acceptable when the manager addressed the problem. Thank you

April 27, 2023

My car was returned with warning lights. Lights were not on beforehand. I started my car and my display said “take to dealer immediately.” How can that be possible when I’m picking it up fro More

by wadekevin797
Recommend Dealer
No
Employees Worked With
I think his name was Ray. He was great. But whoever did the service was not.
May 01, 2023 -

AutoNation Toyota Hayward responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Hayward. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (510) 224-4854 to discuss what we can do to help.

April 24, 2023

Muy bueno el cervical amables asta café te regalan los precios están accesibles ase faltan las donas para el ☕ More

by victorvalle1080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muy bueno amables
Apr 27, 2023 -

AutoNation Toyota Hayward responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

April 24, 2023

They made my first time experience very easy and pressure free, they made they’re best efforts to get the deal I was most comfortable with. More

by Anthonycastillo3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amiri Ahmad
Apr 27, 2023 -

AutoNation Toyota Hayward responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 23, 2023

great service, got the car we needed for my mom and explained everything clearly and got a great deal More

by Gavin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler, Henry
Apr 27, 2023 -

AutoNation Toyota Hayward responded

Hi Gavin, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

It took me super long to have to get service and have my car ready. I went there for the first time. And they did not fix my sensor problem after I spend 500+ dollar service fee. After I visited Costco, I u More

by Shuqi Hu
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Edmund
Apr 26, 2023 -

AutoNation Toyota Hayward responded

Shuqi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (510) 224-4854 to speak to our manager directly.

April 18, 2023

Overall great service. My only complaint is there was a mistake with my phone number and I did not receive a phone call that the work was done. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know or remember his name
Apr 26, 2023 -

AutoNation Toyota Hayward responded

Hi George, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

April 18, 2023

I took my car to be serviced on Friday April 14th at 12:20pm. My service advisor came out introduced himself and inspected my car and explained what service was going to happen while there. I was called More

by caltoyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Ruiz
Apr 26, 2023 -

AutoNation Toyota Hayward responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2023

Service Adviser was professional, informative and answered all my questions. Excellent customer service at this dealership. More

by Kathryn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Abasi
Apr 20, 2023 -

AutoNation Toyota Hayward responded

Hi Kathryn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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