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AutoNation Toyota Hayward

Hayward, CA

Overview
Reviews
Vehicles
4.6
1,292 Reviews
As one of the largest Toyota dealerships in Silicon Valley, AutoNation Toyota Hayward is the best source for all new and used Toyota models. Located on Mission Blvd just north of Orchard Ave, our showroom is easy to find. With an expansive inventory of both new and used Toyota vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect vehicle for you! Check out our website today, or visit our showroom in Hayward today to learn more.
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24773 Mission Boulevard

Hayward, CA

94544

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Showing 1,292 reviews

October 06, 2022

The service was supreme! Everyone I worked with was knowledgeable, friendly, and overall helpful. The waiting lounge was very well stocked and comfortable. More

by Jan71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone at front desk, Carlos manager, custodian.
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Oct 12, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 05, 2022

I was very happy with my service. The check list was done and the front desk answered any questions I had. I will be coming back for my services when needed. More

by debster
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hidie Brogan
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Oct 11, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2022

Salesman was unprofessional, gas tank didn’t fill up before giving to client. Financial manager was very rude when he can’t sell warranty package. Terrible experience overall. More

by Thanh Tang
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Farhadi
Report | Print
Oct 08, 2022 -

AutoNation Toyota Hayward responded

Hi Thanh, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

Oct 08, 2022 -

Thanh Tang responded

The GM has my phone number so he should contact me when he read this post rather asking me to call him. One more time, lack of customer service. No proactive to solve problem

October 02, 2022

AutoNation Toyota made it a pleasant experience. I would recommend them highly to anyone who wants to purchase a vehicle More

by raypilot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Oct 08, 2022 -

AutoNation Toyota Hayward responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2022

Me atendieron muy rapido, Mario contesto mis dudas, me explico el servicio que iva a hacer a ki carro More

by lolisbenavidez75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario caceres
Report | Print
Oct 05, 2022 -

AutoNation Toyota Hayward responded

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. Siéntete libre de pasar si alguna vez necesitas más ayuda.

September 30, 2022

Autonation staff H sultani, diego castro and azim vejin were friendly, very helpful and made purchasing a care easy. More

by esnicksam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
H sultani, diego Castro and azim vejin, and Alex from finance dept
Report | Print
Oct 07, 2022 -

AutoNation Toyota Hayward responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 30, 2022

Heidi help me out and she was professional, friendly and a joy. She was honest about what I might need, repair wise, which I appreciated. Thank you Heidi. More

by MMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi.
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Oct 07, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 29, 2022

Professonal on perform the service. Need more option on website for customer can make appointment or reschedule next service More

by Man Nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Report | Print
Oct 05, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2022

I gave 3 stars because the service person was charging me when it should have been free . He did not check my record to see if this is part of the free oil change based on 20,000 miles . More

by jopjop109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know
Report | Print
Oct 03, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 28, 2022

Almost 3 hours of waiting with appoitment for just oil change that's too long More

by Jesus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fernando
Report | Print
Oct 03, 2022 -

AutoNation Toyota Hayward responded

Hi Jesus, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (510) 224-4854 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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