AutoNation Toyota Hayward

Our salesman Moe was awesome, we live almost 2 hours away and couldn’t come down right away. So he sent us pics and video of the vehicle that we were interested in. The staff there were great too, would def and couldn’t come down right away. So he sent us pics and video of the vehicle that we were interested in. The staff there were great too, would definitely come back. More

It has been my dealer for the last 8 years! ! Good vibe and service as always...👍 ! Good vibe and service as always...👍 More

Good deal, clear communication, very helpful staff, easy paper work, respectful, fast service, and so friendly workers paper work, respectful, fast service, and so friendly workers More

An excellent place to have your Toyota serviced and repaired if necessary. The technicians are well trained and the service providers provide you with good information about your car's health. They als repaired if necessary. The technicians are well trained and the service providers provide you with good information about your car's health. They also get you in and out in a timely manner. More

Service and parts are adequate. I think more cost saving coupons and up front Money saving advice would be nice. I think more cost saving coupons and up front Money saving advice would be nice. More

Great service. Knowledgeable staff. I’ve been taking my 2003 Tacoma there for years. It have 219k mikes and continues to run like its new. Knowledgeable staff. I’ve been taking my 2003 Tacoma there for years. It have 219k mikes and continues to run like its new. More

Great customer service. I will definitely will keep on coming back on my future services. I will definitely will keep on coming back on my future services. More

Employees need to be trained on customer service etiquette. The man working in Service was impatient and rude. He made it clear he did not want to help to look for a sticker I had ordered and was c etiquette. The man working in Service was impatient and rude. He made it clear he did not want to help to look for a sticker I had ordered and was called to pick up. When mention to staff who called about the sticker about the situation with the other employee, she just smiled. It is sad to see how employees take their jobs for granted. More

I came in for an oil change at my appointment time of 7am. I asked how long the service would take and I was told I’d would be an hour, hour and a half at the latest. I waited at the dealership while my 7am. I asked how long the service would take and I was told I’d would be an hour, hour and a half at the latest. I waited at the dealership while my car was being serviced. As 8:30 approached, I decided to be patient and wait for someone to contact me. I even waited until 9am before I had to go and ask for an update. I was told that the service manager was contacted and told that my service was taking too long. I returned to my seat in the meantime. Finally, at 9:15 I received a phone call saying the service was complete. I should not have waited for 2 hours and 15 minutes for an oil change. And, I certainly should not have been made to wait an extra 30 minutes without anyone contacting me with an update! Had I not approached them and asked, how long would I have waited there for? I don’t think it’s coincidence that after I asked about my car, it was ready to go 15 minutes later. What is the point of having a 7 o’clock appointment? More

FJ was very accommodating and made the process much easier than i thought. He even drove 3 hrs to pick up my car that was at a different location easier than i thought. He even drove 3 hrs to pick up my car that was at a different location More