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AutoNation Toyota Hayward Service Center - Service Center
Hayward, CA
755 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
755 Reviews of AutoNation Toyota Hayward Service Center - Service Center
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May 19, 2025
I felt respected in so many different ways. My appointment time was honored, the special pricing applied without any fuss, the waiting area is exceptional, and most importantly, my service repr My appointment time was honored, the special pricing applied without any fuss, the waiting area is exceptional, and most importantly, my service representative was courteous, friendly and listened with intelligence. On the 1 to 5 scale, I give them a 6. More
by HoppyTim
Employees Worked With
Jimmy
May 14, 2025
I went today 5/13 for battery and oil change. Both the advisor Jim Smith & technician Adrian Lala did an excellent job & quick services. They aimed for safety of all clients w/ multi-point checks Both the advisor Jim Smith & technician Adrian Lala did an excellent job & quick services. They aimed for safety of all clients w/ multi-point checks and video report from Technician. Price is above average but workmanship & all parts are reliable. They are great guys too and knows works very well. I appreciate their teamwork on how to serve their clients’ needs despite of the busy day. They both deserved to be promoted with salary wage increase. The managers supervisors must also be thankful & proud of them. AutoNation Toyota Hayward in 24773 Mission Blvd Hayward CA 94544, has maintained the 5-star and efficient quality of work service by all staffs. Their waiting area & lobby has TV and clean coffee area. I consider this service center the best with fastest service ever in the whole Bay area and Northern CA. I will see them again after 6 mos. More
by edza
Employees Worked With
Jim and Adrian
May 06, 2025
To the best of my knowledge, the GM should be very transparent, consistent, competent, communicative to the team. The team members are not recognized even when we mail thank you cards. transparent, consistent, competent, communicative to the team. The team members are not recognized even when we mail thank you cards. More
by UMESHC0573
Employees Worked With
James Smith 6288, Andrusenko 6858
May 02, 2025
The Service Advisor, Sammy Tran was excellent providing great customer service. He was clear, knowledgeable and fair. As a customer, I knew exactly what to expect! Hard to find an honest Service Advisor a great customer service. He was clear, knowledgeable and fair. As a customer, I knew exactly what to expect! Hard to find an honest Service Advisor and Toyota Dealership ( in Hayward)! I was really impressed! More
by Ah Yiu
Employees Worked With
Sammy Tran
May 02, 2025
I service two of my Toyotas there. All my service has been quick and thorough. I’m very happy and Jim was a pleasant gentleman explaining everything as we proceed and complete the serv All my service has been quick and thorough. I’m very happy and Jim was a pleasant gentleman explaining everything as we proceed and complete the service More
by homerwillis
Employees Worked With
Jim
May 01, 2025
James Smith is absolutely amazing associate with integrity, honesty, teamwork, knowledgeable, intelligent, customer focused , customer oriented, patient, loyal and friendly. A great leader who shoul integrity, honesty, teamwork, knowledgeable, intelligent, customer focused , customer oriented, patient, loyal and friendly. A great leader who should be promoted to another level. More
by UMESHC0573
Employees Worked With
Kevin Perez - 8555
