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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.6
756 Reviews

756 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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December 10, 2024

Great staff and service always makes sure to keep me updated during service. Always go here :) More

by Gg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Dec 13, 2024 -

AutoNation Toyota Hayward responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 10, 2024

Good service,no problem for my visit they fix my car good.keep up the good work More

by alvie965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abasi
Dec 13, 2024 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2024

The service dept and Fernando were excellent. Even the mechanic came out and asked me would I like for him to check tires pressure for me. Which I thought was very professional of him. More

by Noe4521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando service advisor. I don't know mechanic name
Dec 03, 2024 -

AutoNation Toyota Hayward responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2024

Remember how you guys serve customers if they make a schedule appointment I’ll take it there. Very nice but remember the customer who do not make appointment just drive up. You still gotta treat them wi More

by curtis.mcgregor.7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
Dec 03, 2024 -

AutoNation Toyota Hayward responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2024

Service representative was professional and courteous. The time to service my vehicle was adequate and quick. More

by Ken King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Dec 03, 2024 -

AutoNation Toyota Hayward responded

Hello Ken, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

November 29, 2024

Fernando is an excellent worker, he always keeps me informed and ensures that I get the exact service I need without upselling or adding on unnecessary services. He is honest and trustworthy and the on More

by SLanderos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 30, 2024 -

AutoNation Toyota Hayward responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 26, 2024

Mario Caceres support and service was very good. Very professional and knowledgeable. He made the warranty service experience outstanding! More

by joeflee8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Caceres
Nov 28, 2024 -

AutoNation Toyota Hayward responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

It was a very good experience I have no complain. . My car was done before the expected time.. More

by precy_sanjuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Nov 27, 2024 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 24, 2024

Now I found put I didn't really wait thst long for the service because the service was done haphazardly. More

by suratosconnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando
Nov 25, 2024 -

suratosconnie responded

I found out the reason the wait didn't take that long because the service tech didn't really do what i expected to be done and thst was tire pressures to be checked.

Nov 25, 2024 -

suratosconnie responded

I advised the service advisor that i will be driving a long distance and make sure my tire pressures are correct. Suppposedly, the tires were rotated but did not check the tire pressure. Now it makes me doubt if the technician really did tire rotation.

November 17, 2024

Service Advisor Fernando is always a pleasure to work with and is trustworthy. I do not live nearby and still bring my cars to him for service. Today he kept me very well informed, gave advice, advoca More

by ejcw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 19, 2024 -

AutoNation Toyota Hayward responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Hayward. Please don't hesitate to reach out if there's anything additional we can do for you.

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