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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.6
771 Reviews

771 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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September 07, 2024

They used to at do a courtesy floor mat cleaning when you brought your car in..no longer are the days I guess More

by seahawk4evr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
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Sep 08, 2024 -

AutoNation Toyota Hayward responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

For me your coffee my husband like it then while we are waiting for more than 2 hrs at least we have some snack like before More

by Conniesantos69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Sep 09, 2024 -

AutoNation Toyota Hayward responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2024

Sammy Tram my service provider provide a Excellent Customer Service.. Thank you very much 🙏☺️l . More

by Ferdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Tram
Report | Print
Sep 06, 2024 -

AutoNation Toyota Hayward responded

Hi Ferdz, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2024

Very friendly and professional staff. They do not pressure you to get additional services that you don’t need. Good experience. More

by erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy
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Sep 06, 2024 -

AutoNation Toyota Hayward responded

Hi Erica, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Great communication from Sammy! He was clear what needed to happen. His regular check ins were great. I felt informed throughout. Pick up was easy with no waiting. More

by AmDon
Recommend Dealer
Yes
Employees Worked With
Sammy Tran
Report | Print
Aug 31, 2024 -

AutoNation Toyota Hayward responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2024

Our service advisor Jim was so far the best I've encountered with. Truly appreciate his great service. More

by Yabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Sep 01, 2024 -

AutoNation Toyota Hayward responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

August 29, 2024

Service was great, they helped me promptly and kept me informed with text during the process. More

by Pimp510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Sep 01, 2024 -

AutoNation Toyota Hayward responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2024

Came to this dealership for service. The service rep (Mario) was excellent. He set clear expectations and delivered on them. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Aug 31, 2024 -

AutoNation Toyota Hayward responded

Hi Anthony, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 30, 2024

The service in the dealership is very good and the way they explains their things makes it clear for me to understand. Very well mannered too. More

by yinglanhuang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Aug 01, 2024 -

AutoNation Toyota Hayward responded

HI, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 10, 2024

Jim Smith/service advisor is great! ! Jim took care of all my service needs. Will definitely come back if I need service. More

by Gary Ng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Smith
Report | Print
Jul 11, 2024 -

Gary Ng responded

Great job Jim Smith!!

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