AutoNation Toyota Hayward Service Center - Service Center

Good communication re costs and expectations. Easy appointment scheduling. On time completion. No issues. Thank you! Easy appointment scheduling. On time completion. No issues. Thank you! More

Jim is always so pleasant and helpful. He makes it all worth coming to this dealership. He makes it all worth coming to this dealership. More

Very good customer and maintenance. I am happy with the video of the mechanic inspection. I am happy with the video of the mechanic inspection. More

The worst place had apppointment at 9 called in at 1pm. Never going back the service person worse dosent call on his cell phone Never going back the service person worse dosent call on his cell phone More

Excellent service provided by Jim. Service was taken care of in a professional manner. Advice was given for the next service. Thanks Jim. Service was taken care of in a professional manner. Advice was given for the next service. Thanks Jim. More

I called to change appointment some lady picked up laughing. She was totally unprofessional she was words like whatever time we open. Totally not listening what i was saying. laughing. She was totally unprofessional she was words like whatever time we open. Totally not listening what i was saying. More

Great customer service. So organized and clean. Great behavior. So positive attitude. Excellent work. Thanks So organized and clean. Great behavior. So positive attitude. Excellent work. Thanks More

Helpful and on time professional clean dealership. They are the best service advisor his name is Sammy he did great job They are the best service advisor his name is Sammy he did great job More

I have a pending service to replace my windshield washer nozzle. The technician diagnosed the issue and discovered an additional part needed to be ordered. The part will not arrive for a few days. So, nozzle. The technician diagnosed the issue and discovered an additional part needed to be ordered. The part will not arrive for a few days. So, I took back my car and when I got home, I opened the hood. The hood liner was messed up and barely hanging on to the hood. The two clips that attached the hood liner were missing, and the liner was ripped. Keep in mind, no one has ever removed the hood liner on my 2012 Toyota Sienna. I will be talking to the Service Manager and will be confronting the Service Advisor and Technician about this. I expect excellent service from the dealer. I am very disappointed by this experience. More

Although my service Advisor was great, the management not happy that it was 6 months with an issue that nobody got back to me until I just took car in to be serviced. Horrible happy that it was 6 months with an issue that nobody got back to me until I just took car in to be serviced. Horrible More