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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.6
748 Reviews

748 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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August 10, 2023

Bryant was good to work with. He kept me informed when additional work needed on my Tacoma. More

by tkoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
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Aug 14, 2023 -

AutoNation Toyota Hayward responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 10, 2023

I waited 4 hours for doing a oil change and 4wheel alignment that should be done within 1 hour More

by simonmiao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Aug 14, 2023 -

AutoNation Toyota Hayward responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

August 08, 2023

There is a reason they are number 1 in customer satisfaction. High calibre service and integrity go a long way in my humble opinion. More

by sebastian94401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Ruiz
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Aug 11, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 05, 2023

Service team very professional. Nice and got things done quickly for me for my first car service. More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Martinez-Garcia
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Aug 08, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

The service team is very responsive and attentive. They were able to quickly resolve the issue. Providing the rental car was a major help. Highly recommend them!! More

by kathygaughen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Yanez
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Aug 08, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Hayward and we hope to be of service again in the future.

August 04, 2023

Quick and easy, a service special was applied to my order as well and I noticed my car was cleaned and shinier than when I brought it in, a nice touch! More

by Gerald!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Aug 08, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 04, 2023

Very professional service. They throughly checked out an oil leak they discovered on my new car and had their master mechanic check it out to insure there was no problems. They More

by Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Tran
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Aug 08, 2023 -

AutoNation Toyota Hayward responded

Hi Gil, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 03, 2023

Took the time to explain everything to me. Made sure I felt confident and comfortable before I left with my vehicle. Will be coming back to get all my service done. More

by Lizet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
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Aug 07, 2023 -

AutoNation Toyota Hayward responded

Hi Lizet, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

the service is fantastic and great people around and tey explaine what they do on your car More

by rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
fernando
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Aug 07, 2023 -

AutoNation Toyota Hayward responded

Hi Rose, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

My car was 2 days lately and I had to call for it. When I ask for any reason why it was late they just repeat the same, "just take more time". More

by ADRIANA V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Aug 04, 2023 -

AutoNation Toyota Hayward responded

Hi Adriana, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

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