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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.6
748 Reviews

748 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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July 29, 2023

Bryant Marcias is friendly and always explains what service was done with my car. I brought my car for its scheduled maintenance, and the wait wasn't that long. More

by deleonhsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Marcias
Aug 03, 2023 -

AutoNation Toyota Hayward responded

Hi, we are pleased to hear you had such a positive experience with us. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 28, 2023

service department did a nice job for my car. I am happy for their excellent job. More

by Fred Xu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Ruiz
Jul 31, 2023 -

AutoNation Toyota Hayward responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

I purchased not 1 but 2 cars from this dealership over the years and they have always made me feel like it was home. They are professional and very accommodating. More

by PENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jul 28, 2023 -

AutoNation Toyota Hayward responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 26, 2023

I really enjoy coming to this dealership, they are very helpful and the service is great. More

by Jesika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Macias
Jul 27, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you, and have a fantastic day!

July 20, 2023

A worker took her foot and pushed gloves that were on the floor next to my seat with her foot..☹️ That’s nasty with Covid still around She should’ve picked them up and put them in the trash, but she didn’t. More

by Daisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names.
Jul 24, 2023 -

AutoNation Toyota Hayward responded

We take your feedback very seriously and thank you for bringing this to our attention, Daisy. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

July 19, 2023

Great service all around. Bryant was thorough and honest with my requests and overview for my 2014 Prius C. I was missing one tiny screw for my sun visor and he found another More

by Solardeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Marcias
Jul 29, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

Great service as always! Came for an oil change and tire rotation, it all took 50 minutes instead of 2 and a half hours. Good waiting area with strong internet where I could More

by Andrew G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
Jul 29, 2023 -

AutoNation Toyota Hayward responded

Hi Andrew, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Helpfull staff, nice Waiting lounge and comfortable environment, location is easily Accessible workmanship is excellent More

by ziaamalik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge/Carlos/ 3133 Abasi
Jul 19, 2023 -

AutoNation Toyota Hayward responded

Hi Ziaamalik, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 19, 2023 -

ziaamalik responded

Thanks and appreciate your help always 🙏

July 13, 2023

Not very honest, I’m still trying to get them to change the tire covers that they removed during my first visit. I really wish there was another Toyota close to me, will definitely wish I never went back. More

by aidee.angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names
Jul 17, 2023 -

AutoNation Toyota Hayward responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Hayward take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

July 13, 2023

I received excellent service from the minute I stepped onto the lot, purchased my car and the three services that I’ve received. More

by PhilMigl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grachelle, Mo, three service employees
Jul 17, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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