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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.6
765 Reviews

765 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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December 30, 2022

Great experience the mechanic was well versed and shared his recommendations along with video footage. More

by Fannessia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qsar
Jan 03, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 29, 2022

Service member was good to me. The person who was managing my car was able to get me a new set of tires and get my car done the next day as promised and on short notice. More

by jiakiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Rose
Jan 02, 2023 -

AutoNation Toyota Hayward responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

December 29, 2022

Service members were courteous and understanding. TV in the waiting area and showroom very clean More

by Podrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 02, 2023 -

AutoNation Toyota Hayward responded

Hi Podrick, we are so happy to read such a great review about AutoNation Toyota Hayward! If you have any further questions, please don't hesitate to reach out! Take care!

December 27, 2022

This dealership takes care of my car satisfactorily since the time I bought it from them. More

by Francis Carreon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Bryan, Heidi
Dec 28, 2022 -

AutoNation Toyota Hayward responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

December 27, 2022

Service for Synthetic Oil & Wiper Blade: Oil change was done but Hayward Toyota did not change the wiper as was in the coupon. We received a text to accept the text from Toyota, received a vm from Bryan st More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Rose
Dec 28, 2022 -

AutoNation Toyota Hayward responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Hayward. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (510) 224-4854 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

December 27, 2022

Service and customer care is good. I was offered a discount in oil change service. More

by iharamichiyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Avashi
Dec 28, 2022 -

AutoNation Toyota Hayward responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 24, 2022

Service Advisor Heidi Brogan has always been professional and courteous. Everything done very well with no problems. More

by rsnoguchi56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Brogan
Dec 27, 2022 -

AutoNation Toyota Hayward responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Hayward. We hope to see you soon!

December 23, 2022

Great experience! It was cheaper than the outside service, and they helped me with an extra ride and filled my gas tank!! I couldn't be happier:) More

by isamonroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebbeca
Dec 26, 2022 -

AutoNation Toyota Hayward responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

December 22, 2022

the service was good the wait was long and my car was not washed. I am disappointed. the wait & the lack of a wash. More

by dasjazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Dec 26, 2022 -

AutoNation Toyota Hayward responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (510) 224-4854.

December 22, 2022

I waited 3 hours and then the manager said they didn't have a part for an oil change so drove two h I urs up and back and nothing got sone More

by dbrough59
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager and Bryan Rose
Dec 26, 2022 -

AutoNation Toyota Hayward responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Hayward. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

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