AutoNation Toyota Hayward Service Center - Service Center
Hayward, CA
769 Reviews of AutoNation Toyota Hayward Service Center - Service Center
My appointment was for 7am and was scheduled for a tire rotation and MPI only, no oil change. It took two and a half hours for my car to be finished and I had specifically requested that my tire pressures rotation and MPI only, no oil change. It took two and a half hours for my car to be finished and I had specifically requested that my tire pressures be left alone because I have nitrogen in my tires and they were already balanced and al the desired pressures. This request was written on the front of the paperwork that went to the garage, and you can already guess that they adjusted my tire pressures and I had to take additional time later that day to readjust them at Costco. More
Bryant Macias was my service advisor and he was great! He was honest and helped me out even though I didn’t have an appointment. He answered all my questions and didn’t make me feel like I was wasting his He was honest and helped me out even though I didn’t have an appointment. He answered all my questions and didn’t make me feel like I was wasting his time. I will definitely be back! Thank you Bryant for everything. More
The service is quick and great! I appreciate Bryan for helping me get my car serviced when there was a scheduling error (my fault). I would of gave it a 5 star but my front frame li I appreciate Bryan for helping me get my car serviced when there was a scheduling error (my fault). I would of gave it a 5 star but my front frame license was bent while in the hands of Toyota but they were quick in resolving it. More
Visited the dealership to have my tire fixed. Management was watching the football and not paying attention to customers. I had to literally go ask every single person to find out who could assis Management was watching the football and not paying attention to customers. I had to literally go ask every single person to find out who could assist me. Today, its 1:00pm and after several calls I still don't know who is going to fix my car and at around what time it will be fixed. More