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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.6
755 Reviews

755 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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June 30, 2022

Efficient and competent as usual. If they didn't do a good job, I would have not returned. More

by n8dbaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jul 04, 2022 -

AutoNation Toyota Hayward responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 30, 2022

Bad service, no vary give you in answer , people with bad actitud , súper bad service More

by miguel-morales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All employees
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Jul 04, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

June 23, 2022

Unfortunatley I had to wait to be greeted and it took a long time to do simple inspections. The waiting room is not monitored and we had a homeless man come in and be disruptive. More

by justine_m_g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jun 26, 2022 -

AutoNation Toyota Hayward responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

June 23, 2022

On Wednesday June 22 I been there for just order new 🔑 but the service men wrote down my information not exactly, and he wrote down wrong my number, that's why after they done for my car, I can't get the More

by Leon Tran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know his name
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Jun 26, 2022 -

AutoNation Toyota Hayward responded

Hi Leon, we are deeply disappointed by your experience at AutoNation Toyota Hayward. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 22, 2022

Close to home. Friendly staff. Finish work in timely manner. Everyone I bought my car, I never take it anywhere but to Toyota dealer at mission in Hayward. More

by zakia25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A wonderful lady was my advisor. Sorry don’t remember her name
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Jun 24, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 21, 2022

Good costumer service and a great service thanks Fernando.service was done on time ,for sure I’ll be back for my next car service. More

by Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jun 21, 2022 -

Nelson responded

Best costumer service.

June 20, 2022

Bryant Macias did excellent service, fast and polite, he spoke to me Spanish and I was so happy to hear that. Thank you Bryant. More

by silviajgamero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Macias
Report | Print
Jun 21, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2022

Good service, Good People, Good waiting area. Everything was well taken care of in a timely manner. More

by dasjazz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebeca
Report | Print
Jun 21, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2022

Good service people is friendly the take care off your car whit pride on their work. More

by camador6867
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Casares
Report | Print
Jun 20, 2022 -

AutoNation Toyota Hayward responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2022

Service advisor was very helpful in detailing out service and pricing, service completed b4 promised time and you guys have excellent coffee More

by Sheiksali007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rom
Report | Print
Jun 20, 2022 -

AutoNation Toyota Hayward responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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