AutoNation Toyota Hayward Service Center - Service Center

Service and parts are adequate. I think more cost saving coupons and up front Money saving advice would be nice. I think more cost saving coupons and up front Money saving advice would be nice. More

Great service. Knowledgeable staff. I’ve been taking my 2003 Tacoma there for years. It have 219k mikes and continues to run like its new. Knowledgeable staff. I’ve been taking my 2003 Tacoma there for years. It have 219k mikes and continues to run like its new. More

Employees need to be trained on customer service etiquette. The man working in Service was impatient and rude. He made it clear he did not want to help to look for a sticker I had ordered and was c etiquette. The man working in Service was impatient and rude. He made it clear he did not want to help to look for a sticker I had ordered and was called to pick up. When mention to staff who called about the sticker about the situation with the other employee, she just smiled. It is sad to see how employees take their jobs for granted. More

Great customer service. I will definitely will keep on coming back on my future services. I will definitely will keep on coming back on my future services. More

I came in for an oil change at my appointment time of 7am. I asked how long the service would take and I was told I’d would be an hour, hour and a half at the latest. I waited at the dealership while my 7am. I asked how long the service would take and I was told I’d would be an hour, hour and a half at the latest. I waited at the dealership while my car was being serviced. As 8:30 approached, I decided to be patient and wait for someone to contact me. I even waited until 9am before I had to go and ask for an update. I was told that the service manager was contacted and told that my service was taking too long. I returned to my seat in the meantime. Finally, at 9:15 I received a phone call saying the service was complete. I should not have waited for 2 hours and 15 minutes for an oil change. And, I certainly should not have been made to wait an extra 30 minutes without anyone contacting me with an update! Had I not approached them and asked, how long would I have waited there for? I don’t think it’s coincidence that after I asked about my car, it was ready to go 15 minutes later. What is the point of having a 7 o’clock appointment? More

Very friendly and knowledgeable service personnel. We would recommend their service to anyone. Keep up the good attitude. Try to keep the same people working there. We would recommend their service to anyone. Keep up the good attitude. Try to keep the same people working there. More

Very good service nice and fast service the service advisor is nice and very helpfull advisor is nice and very helpfull More

Los felicito tienen atención personalizada de calidad muchas gracias Autonation me atendieron eficientemente los recomiendo muchas gracias Autonation me atendieron eficientemente los recomiendo More

Always excellent service at AutoNation Toyota. Longtime customer. I recommend Toyota service as the best ever. Thank You. Longtime customer. I recommend Toyota service as the best ever. Thank You. More

Thank you for the service advisor, Ms. Heidi Brogan's professional service. She's very kind and helpful. I came in that day early in the morning for my car's recall service, but have to wa Heidi Brogan's professional service. She's very kind and helpful. I came in that day early in the morning for my car's recall service, but have to wait until 1 p.m. pickup. Then, she arranged me to ride Lyft home. Thanks again! More