AutoNation Toyota Las Vegas - Service Center

It seems to have taken a backward step regarding appointment notification and repair preparedness. I received confirmation of my appointment by email the day of the appointment after departing my ho appointment notification and repair preparedness. I received confirmation of my appointment by email the day of the appointment after departing my home for the appointment. My first appt had to be rescheduled because the required part was not in house. A simple check when the initial appt was scheduled would have revealed the repair could not be done on the scheduled day. No email confirmation of the rescheduled appointment was ever received. Kudos for the actual repair work. It is excellent. Jonathan Lobo, my service dept interface, is excellent. Amicable, professional, and competent. I suggest an electronic bulletin board in the waiting area which notifies a customer when their vehicle is ready, or to go see their service handler, etc More

The service was excellent from drop-off to pick-up. The waiting area is convenient too. I recommend it for your next service appointment! The waiting area is convenient too. I recommend it for your next service appointment! More

Very professional and efficient with my service on my Toyota. First time there and I will be coming back. Again, job well done. Toyota. First time there and I will be coming back. Again, job well done. More

The Service is in & out, CSRs are always quick, so nice and helpful. Thank u! 🤗 and helpful. Thank u! 🤗 More

Great service department! Courteous and fast! Great free coffee and spacious waiting area in lobby. Keep up the good job! Courteous and fast! Great free coffee and spacious waiting area in lobby. Keep up the good job! More

Thanks to AutoNation Toyota Las Vegas Service Department. Went out of their way to provide great service on my cherished Toyota Tacoma! I would never trust my classic Toyota with anyone else. AutoNation i Went out of their way to provide great service on my cherished Toyota Tacoma! I would never trust my classic Toyota with anyone else. AutoNation is the Best! More

I was very happy with Mark Guilfoile as my service advisor. Excellent service.. Very nice and helpful.. advisor. Excellent service.. Very nice and helpful.. More

Excellent service with Jose Jimenez. He is the best. He should be the employee of the month. He is honest and professional all the time. I'm always do my appointments with him. I tried i He is the best. He should be the employee of the month. He is honest and professional all the time. I'm always do my appointments with him. I tried in the past other person and I didn't like the service. Thank you! More

The WIFI was very, very slow and unable to use. I was at the dealership for 3 hours and waiting for the representative to let me know the update of my vehicle. I had to ask for a sticker for my nex I was at the dealership for 3 hours and waiting for the representative to let me know the update of my vehicle. I had to ask for a sticker for my next oil change. More

Personnel / They didn’t do a car wash / We’re prompt on getting the car out on time getting the car out on time More