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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.5
632 Reviews

632 Reviews of AutoNation Toyota Libertyville - Service Center

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May 19, 2022

I went to the Service Department. I was treated promptly and courteously. I was apprised of the service requirements in a timely fashion. When it was determined that the servicing More

by cary0422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kolotny
May 21, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 19, 2022

20,000 miles complimentary service. I was informed of a software upgrade needed. Car wash included. Car had only 9,486 miles when serviced. More

by ltsang2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lemke, kevin
May 21, 2022 -

AutoNation Toyota Libertyville responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 18, 2022

always great service once one can get in contact with them... the only complain I have is with their phone and internet connectivity to make service appointments I took this issue up with Service m More

by whit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauracio Ramos, Donald Bana
May 19, 2022 -

AutoNation Toyota Libertyville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

May 16, 2022

It was a pleasure to be greeted by pleasant people. The other thing that impressed me was that my car was ready on expected time. This was helpful since I waited during the service. More

by eimo239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, do not remember.
May 18, 2022 -

AutoNation Toyota Libertyville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 11, 2022

They are great to work with I have Been coming for over 20 years Arnold and Carlos terrific More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlis
May 14, 2022 -

AutoNation Toyota Libertyville responded

Hi Diane, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2022

Verona Joyner, our service advisor, was great. The wait for our car was reasonable. We appreciate the car wash. We will be back in several thousand miles. Thanks! More

by De.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verona Joyner
May 14, 2022 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2022

Prompt and extremely courteous! Never have a problem when I go for my appts. Thanks! More

by Rdhd58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verina
May 09, 2022 -

AutoNation Toyota Libertyville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 06, 2022

i was disappointed with the wait period. the gentleman who handled the oil change told me it would be an hour. it always takes 1 1/2 to 2 hours. whcn i got back in the car, the passinge More

by rothmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
david Sarmiento
May 09, 2022 -

AutoNation Toyota Libertyville responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (224) 993-9001. We hope to hear from you.

May 06, 2022

Outstanding service and employees. Have bought and had service with this dealer since 2005. Never had a problem with the service or the staff. More

by jmnieman52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verina
May 09, 2022 -

AutoNation Toyota Libertyville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 05, 2022

Everything done professionally Very courteous Very timely and explained everything that was done to the car More

by Cxmas712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
May 07, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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