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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,565 Reviews

1,565 Reviews of AutoNation Toyota Mall of Georgia Service Center

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June 10, 2022

Miss Samantha Sam she's awesome Service Adviser Every time correct And positive every time I'm coming thereThank you More

by adil.hrnic1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
Jun 12, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Adil, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2022

Great service! They haves serviced my cars for over 10 years and have never tried to make me do a repair that wasn’t needed. My recent visit was on time, the waitin More

by pap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Jun 12, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2022

Map in the service department is exceptional. Has helped with warranty repairs and regular service on our cars for years. I would not hesitate to recommend him. More

by 2bzymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Map
Jun 12, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 09, 2022

Kimberly was great. Hope to have her on my next service. She was the best More

by mkris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly
Jun 12, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 09, 2022

As usual, scheduling a service appointment was easy as well as checking my car in. I have dealt with Service Technician, Map, many times over the 17 years that I’ve taken my car in for service, and he is More

by GL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Map
Jun 11, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 09, 2022

I purchased 2Tires in April. One tire deflated. Customer service told me to bring car to Toyota and Tire will be replaced and installed at no cost. When I drove to dealership I w More

by jm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. KIM
Jun 11, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you very much for sharing these comments. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6083 to discuss what we can do to help.

Jun 11, 2022 -

jm responded

Spoke to Toyota customer service rep. Miranda about my experience she advised me to return to dealership. I met with Mr. Kim he apologized for prior mis-information, patiently and professionally explained warranty process and kindly assisted me with 5+ STAR service. THANK YOU very much Mr. Kim for your kind professionalism. JM

Jun 11, 2022 -

jm responded

I plan to drive to Canada in December and will contact Mr. Kim for service appointment to winterize/full service my vehicle, and Install 4 new winter/snow all terrain Tires. jm

June 08, 2022

Brought my car in for it's first service. Work was done quickly and professionally. My service advisor, Kim, was very helpful and pleasant to work with. More

by mestrully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Jun 10, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 08, 2022

Alen did an outstanding job in customer service in explaining as well as following up with the service. I appreciated his time and effort in getting the jobs done by the service department. More

by dennislawton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Kadaric
Jun 10, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 07, 2022

They were able to diagnose and fix a very unique issue with my vehicle in one day. They listened to all of my concerns, which ultimately led to them figuring out the issue. I’m not sure that I would have More

by ToyotaRav4Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon, Mike
Jun 08, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 06, 2022

This dealership has a convenient location though the service center is tucked away and hard to find. More

by shanevanlandingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Kadiric
Jun 07, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi. Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

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