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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,565 Reviews

1,565 Reviews of AutoNation Toyota Mall of Georgia Service Center

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June 01, 2022

Excellent service and very good understanding she understands that what I need and good job More

by Salim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genesis Salas Argu
Report | Print
Jun 02, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Salim, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2022

Kimberly was very helpful in service. . The wait was so long she didn’t charge me to rotate tires . I will be back good customer service in the service department . More

by 4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly
Report | Print
Jun 03, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2022

My service was done fast and right! Everything was done the toyota way. Happy i came to mall of ga . More

by Joseferrufino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Jun 03, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2022

I received notifications throughout the day on the status of my car. I was informed of extra items that I had inquired about and the costs. More

by morganbrittany1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 03, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2022

I received excellent service and they walked me through the service technical bulletin on my car. Repair was fast and excellent customer service More

by lynnerputnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 01, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 30, 2022

This rating is for the service center, but I did purchase my vehicle there in 2018 and the service was good as well More

by kathyjoscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Map
Report | Print
Jun 01, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

May 30, 2022

Very friendly and did a great job. Maintenance was done in a timely manner. I’ll be back. More

by gosouthcarolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim worked with us and was very knowledgeable.
Report | Print
Jun 01, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!

May 29, 2022

Service not worth the cost On the 3 occasions a tool was left in my engine compartment . Engine not cleaned up after work done .I don’t trust there Maintance any more. More

by Finke6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Report | Print
May 31, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

May 31, 2022 -

Finke6 responded

Don’t trust

May 27, 2022

Great service department happy to do bring my cars here for service. Hoping get another car soon from them More

by juliomaestre93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autonation
Report | Print
May 29, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 27, 2022

I appreciated that the recall issue was resolved in one visit rather than the two visits noted in the recall letter. More

by Alanandbonniestagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 29, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

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