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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,565 Reviews

1,565 Reviews of AutoNation Toyota Mall of Georgia Service Center

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May 19, 2022

Not only have we bought cars here but we get them serviced here. Kimberly is by far one of the best service advisors on the planet. We will be using this dealership for many years to come. More

by dwycoff1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Sutton
May 22, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Mall of Georgia. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2022

Great customer service. I had pleasant experience at this location. In previous autonation dealership my experience was awful. I am glad I found this location in buford area More

by Ali Mohammed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim - outstanding rep!
May 20, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Ali, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 18, 2022

Kimbley is an excellent service manager. The service received was fantastic from the welcome to payment time. The service tech did a super job on required service. More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimbley
May 20, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Mike, we're happy to hear you had such a positive experience with Kimbley! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2022

Very friendly and courteous. Service was fast. Helpful helping me figure out what I needed. More

by glsiviero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly
May 20, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2022

I was acknowledged immediately and was helped right away. I was given an estimate that was accurate More

by LaurieD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Map Mouth
May 20, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Laurie, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

May 17, 2022

great service, great employees, great location. they finished everything with awesome speed and care. will come back again. More

by clarakim53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael lee
May 18, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

May 17, 2022

My experience with the service department has always been very professional! My service contact at the dealership is Shannon who always makes me feel like a valued customer and has my vans best interest at More

by TheCo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
May 20, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Theco, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 17, 2022

Great service department! Alen was very helpful! I will definitely be back for my next service. More

by orozcomolly77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen
May 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 17, 2022

I was promised 3-4 hour wait, maybe sooner. It was actually 5 1/2 hours. No repairs, just 60K mile service. 10AM until 3:30 PM with no lunch. If I had known it would be so long I would have More

by Dcbrochey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No
May 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to leave us feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 16, 2022

Great customer service! Noel did a great job at keeping me updated with the process. The shuttle service was also a very good experience. James drove very well and provided More

by hcshipman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Bennett
May 18, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

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