AutoNation Toyota Mall of Georgia Service Center
Buford, GA
1,576 Reviews of AutoNation Toyota Mall of Georgia Service Center
Alan is so nice! He is ls always so helpful with my mom and I whenever we go to get our car serviced. We are huge on Toyota cars so always having a great experience i He is ls always so helpful with my mom and I whenever we go to get our car serviced. We are huge on Toyota cars so always having a great experience is important to us. Alan always makes sure our experience is present and he is personable. More
I made an appointment to get a new set of tires and to have my oil changed for 1045. I got there at 1030 and was told it would be about a 2 hour wait which I was fine with. 3 hours pass by and I still had have my oil changed for 1045. I got there at 1030 and was told it would be about a 2 hour wait which I was fine with. 3 hours pass by and I still hadn’t heard anything so I asked the gentlemen helping me and he apologized and said it would only be about 30 more minutes. 90 more minutes pass and I still hadn’t gotten an update so I asked again and was told a second time that it would only be another 30 minutes. I ended up being there for almost 6 hours with almost no communication letting me know why it was taking so long. They offered me a complimentary vehicle but everything I needed was in the car that was already up on the car lift. That kind of wait is unacceptable, especially if there was a schedule appointment. More
very knowledge service advisor , very friendly and great customer service very happy with the service will recommend friend to see this service advisor , she did just a wonderful job customer service very happy with the service will recommend friend to see this service advisor , she did just a wonderful job More