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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,576 Reviews

1,576 Reviews of AutoNation Toyota Mall of Georgia Service Center

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January 25, 2022

ok service trying to push unnecessary services to get people pay for them thank uou More

by takacs63animal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr kim
Report | Print
Jan 29, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6083. We hope to hear from you.

January 25, 2022

Great first experience. My service contact was fast and professional and the team did a good job taking care of my 4Runner. More

by Cherie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jan 29, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2022

Frankie was very polite & helpful in his assistance of servicing my Tundra. Thanks for your help! More

by ShannonShumake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie
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Jan 29, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 25, 2022

Customer oriented satisfaction, clean, welcoming, knowledgeable, honest, and always attempt to get your cars maintenance up to date. More

by slbattaglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Map Mouth
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Jan 29, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 25, 2022

Service representative was great the best I've delt with there in a long time, More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul kim
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Jan 29, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Jason, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 24, 2022

They were very unfriendly. I was 15 minutes late and asked me to be on time next time Took so long for my service Didn’t receive the car wash since I bought my car there More

by Nora Castillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dianelis Lindarte
Report | Print
Jan 26, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Nora, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6083 -- we hope to hear from you soon. Take care!

January 24, 2022

My service advisor got me in and out lickety split! He was great. I was able to get the car serviced quicker than I anticipated. So I was very happy. More

by nicoleslgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Report | Print
Jan 29, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 24, 2022

The team is always helpful, professional, and in constant communication, especially my service advisor, Alen. More

by RachelAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen K
Report | Print
Jan 26, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 24, 2022

Best service center! Jeremy was very helpful and kept me informed. I have never had any problems with their service. More

by dw_cbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jan 26, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jeremy here at AutoNation Toyota Mall of Georgia! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 24, 2022

Michael Lee is the best service advisor. Keeps me updated and takes care of my families needs. Would recommend him and Auto Nation to everyone. More

by Bigdrews413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lee
Report | Print
Jan 26, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Michael here at AutoNation Toyota Mall of Georgia! If you have any further questions, please give us a call. We're always happy to help! Take care!

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