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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,592 Reviews

1,592 Reviews of AutoNation Toyota Mall of Georgia Service Center

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October 04, 2023

I've never had anything but a great experience at this dealership. The advisors are thorough, the mechanics on point, and the auto handlers pleasant. Richard was very tentative and thorough with his advic More

by Ohcina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard (Service advisor)
Oct 05, 2023 -

AutoNation Toyota Mall of Georgia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2023

Had windows tinted which was required as a condition of the vehicle purchase. Customer service was great, but the tinting was subpar. There are bubbles on multiple windows. More

by dgdaugherty
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha in customer service
Oct 06, 2023 -

AutoNation Toyota Mall of Georgia responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (770) 674-6083 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

October 04, 2023

It was a kind and fun day for me on that day. I like to say thanks. More

by investmentwoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.ko
Oct 05, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2023

Here they have very good care or at least they treat you with confidence and that gives you security. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis
Oct 02, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Alex, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2023

The dealerships are always more expensive so I was very happy to find a coupon for an oil change for about half off the regular price and that is what got me going to this dealership. I just walked in the More

by fivexadopter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis
Oct 02, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, it is great to read such wonderful comments about your experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 28, 2023

Map Mouth is always professional and polite. I am not always excited when things need to be done well above the oil change and tire rotation, but he takes the time to explain what the issue is. More

by johnprice007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Map Mouth
Oct 02, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2023

It was a pleasant experience to have my car serviced at the dealership. Service Tech AL was polite and professional More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al D.
Sep 29, 2023 -

AutoNation Toyota Mall of Georgia responded

Hello Tim, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 22, 2023

Samantha was great as my service mgr. ! She educated me on the different maintenance calls I would receive every 5K miles and made sure I had Tire protection to cover the nail in my tire. More

by selenawilliams009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Sep 25, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 21, 2023

Excellent customer service and a awesome facility. Definitely a dealership I will be with for years to come. More

by earlyvwfanatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ko
Sep 24, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 21, 2023

The dealership in general has fast service and courteous employees. Alen though, is very knowledgeable and honest when it comes to service and maintenance required. More

by rangelodalys97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen
Sep 24, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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