Back

AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,577 Reviews
Today: 7:00 AM - 7:00 PM Open Now
View All Hours

1,577 Reviews of AutoNation Toyota Mall of Georgia Service Center

Sort by
October 28, 2022

The employees were all very nice and helpful. I was disappointed though that I only went for an oil change and when I got back in my car there were several settings that had been changed that ha More

by srutherford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Mall of Georgia take our reviews very seriously. If you'd like, please contact our General Manager at (770) 674-6083. We'd appreciate the chance to make your experience a positive one.

October 28, 2022

Had a very pleasant experience at the dealership, it could not have been any better. Will be back again for service. More

by ptommy978
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 27, 2022

This was my first time here for service and Paul Kim was so kind and helpful. He made the experience less stressful. Thank you! More

by malu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Nov 04, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 26, 2022

Great quick service. I used their promotion. They work by quick online appointments, very convenient More

by Lal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Lal, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 26, 2022

Best dealership I have ever visited so far. Clean and comfortable facility and kind staff. Got out within in one hour for my regular maintenance. Thanks to Michael Lee for the exceptional servi More

by TP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lee
Nov 02, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 26, 2022

Had a great service representative by the name of Paul he was very helpful and courteous. Made experience there a very smooth one. More

by JEWELDINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 02, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Jeweldine, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 26, 2022

While other dealer charge $54 this one charge $82 for oil change. Please beware on price. Customer service are exceptional service. Love to come back except price too high More

by thuyqtran87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 26, 2022

The information about the cost of the service wasn't clear, it was higher 1000% about what i was expected to pay. The Manager at the moment of the resolution just say I can not release your car.. at the More

by Lorena_tapia
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ada
Nov 02, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6083. We hope to hear from you.

October 25, 2022

Great service ! Chris was a great adviser explained everything I needed to have taken care of! I highly recommend Auto Nation for service! More

by lynn1502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 02, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Mall of Georgia and we hope to be of service again in the future.

October 24, 2022

I highly recommend getting your toyota from autonation mall of GA the service excellence means exactly that. I have been getting service done there for 4 years they are like having another family I highl More

by Marcerwin251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen kadiric
Nov 01, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Toyota Mall of Georgia and we hope to be of service again in the future.

...
61
...