AutoNation Toyota Mall of Georgia Service Center
Buford, GA
1,592 Reviews of AutoNation Toyota Mall of Georgia Service Center
AutoNation Mall of GA is Top Tier! Their service and quality of work is unmatched, truly. Paul Kim always goes above and beyond, give him a raise! He’s been my service advisor for year Their service and quality of work is unmatched, truly. Paul Kim always goes above and beyond, give him a raise! He’s been my service advisor for years; yes, he’s that good. He makes it his business to ensure your experience is great, and most importantly, properly assesses and takes care of your vehicle. Kudos to him and the team, I’m a happy customer and look forward to years to come. More
Having a reservation means nothing here. Every time I still end up waiting hours for a simple oil change to be completed. Not sure the point of scheduling a reservation when it takes a half Every time I still end up waiting hours for a simple oil change to be completed. Not sure the point of scheduling a reservation when it takes a half a day. There’s always some ‘my dog ate my homework’ excuse. The mechanics and the work is very good, at least. More
Paul Kim was so nice helping me with my service and needs of my car. Paul told me everything that I needed done with my vehicle and he made sure that I understand every part that I wasn’t understanding. Tha of my car. Paul told me everything that I needed done with my vehicle and he made sure that I understand every part that I wasn’t understanding. Thank you so much and I will be back. More
Brought my brand new car back in because when we took it there were minor scratches on the exterior window panels. When I picked my car up (service was extremely great with the turn around time) they had no there were minor scratches on the exterior window panels. When I picked my car up (service was extremely great with the turn around time) they had not washed any of the road dirt off the car so I could not even tell if they fixed the scratches or not). When I mentioned this, the dealer employee said he didn’t want them to wash the car since the scratches had just been repaired???? They should have at least cleaned it off prior to fixing the scratches but did neither. He said to me as I was leaving if you see they are not repaired correctly bring it back in! Not the level of service I expected and as such are rating them poorly. Who wants to drive all the way back to the dealer if they did not fix it correctly and have to leave their car for a repeat repair? More