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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,579 Reviews

1,579 Reviews of AutoNation Toyota Mall of Georgia Service Center

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August 30, 2022

I had a great experince K Shannon Wread was the service advisor. My RAV 4 came in for its' 36 month inspection. I also had the front end aligned. I was given a discount for this service! Although they w More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K Shannon Wread
Sep 04, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Mall of Georgia. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2022

Alen was very courteous and knowlegable. He was open and honest and gave me good information to make my decision. More

by johnerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen
Sep 04, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Mall of Georgia. Feel free to stop by if you ever need any more help.

August 30, 2022

Very friendly staff, new waiting area With a breakfast and lunch counter . Really nice idea. More

by Gwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 30, 2022 -

Gwen responded

If you have to wait until they finish servicing your vehicle, really good snacks and made to order sandwiches.

August 30, 2022

I took my 2005 4- Runner in to have some major work done and so far I’m pleased. They provided me with a loaner vehicle and my service adviser, Samantha Hulse was very nice. Also the service tech sent me a More

by birdyinga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Hulse
Sep 04, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 29, 2022

Made an appointment for an oil change. Arrived early. Ended up waiting almost two hours for a simple oil change. Why even bother making an appointment? More

by Garner487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Sep 02, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6083 to discuss what we can do to help.

August 29, 2022

Friendly, knowledgeable associates. Did not take too long to do the oil change. Wish they had the waiting area little more welcoming such as free coffee and small snack accommodations f More

by Tommymasar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Map Mouth
Sep 02, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 29, 2022

Great service. I was explain everything about my car maintenance. I did not had to wait longer. More

by Caicedojoha2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen
Sep 03, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2022

Excellent attention, from the moment I left the car for the service until I picked it up! More

by gustavo allu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Sep 02, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Gustavo, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

August 29, 2022

David Sutherland was super. .very efficient and knowledgeable. Also gave me a quote for the tire replacement. Thanks David .. More

by kavi_sach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sutherland
Sep 03, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Mall of Georgia. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2022

First time seeing the remodeling its very nice, everyone i came in contact with was nice and helpful. More

by Teeny007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
Sep 03, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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