AutoNation Toyota Mall of Georgia Service Center

I love my Toyota Highlander…the AutoNation Service dept…not so much. The first time I brought my Highlander in for service, the rep was extremely pushy with my wife trying to talk her into services sh dept…not so much. The first time I brought my Highlander in for service, the rep was extremely pushy with my wife trying to talk her into services she didn’t want. I brought the Highlander in myself the second time. I signed for an amount of services, but when the work was finished and I was paying, the total charge was more. When I questioned the increase the rep didn’t know why. I said I’m not paying more than I signed for. At that point a “discount” was applied to get the amount back down to the amount I originally agreed upon. Both reps who helped were courteous but I felt like it didn’t matter to them. I realize cars are expensive to fix and maintain. All I’m looking for is a dealer that I can TRUST to service my Toyota. I don’t think I’ve found it. Al Rudnik More

Paul Kim was great customer service yesterday! I appreciate all he did for me yesterday! I appreciate all he did for me yesterday! More

My service advisor Samantha was amazing, highly recommend Toyota service. Very friendly and knowledgeable. Thank you. Toyota service. Very friendly and knowledgeable. Thank you. More

I live in Buford for 20+ years and had several Toyotas and AutoNation Toyota Mall of GA is my prefer dealership. I loved the staff in this location, specially Dianelis. She is always pleasant, respectfu and AutoNation Toyota Mall of GA is my prefer dealership. I loved the staff in this location, specially Dianelis. She is always pleasant, respectful, very knowledgable and willing to help. Never rush me to spend more money than what i should and always giving me the best advise by explaining in detail the the service my vehicle is about to have and my options. I trust her judgement! You can tell she loves her job by how passionate and caring she is with her customers. Dianeli rocks! Thank you Dianelis for always giving the best of you. More

Muy satisfecha con su personal altamente capacitado y responsable con los clientes muy buena atención y excepcional con los clientes. responsable con los clientes muy buena atención y excepcional con los clientes. More

Had a hassle free transaction with EJ as we were looking for the best option to sell our Jeep. We processed a quick quote online and was contacted by EJ soon after. We explained how our truck was worth more for the best option to sell our Jeep. We processed a quick quote online and was contacted by EJ soon after. We explained how our truck was worth more than they were offering and we were committed to getting what we deserved. EJ and I stayed in contact through text and he had the most transparent replies. He offered for us to come into the store so we could get a proper appraisal and make a decision then. We came in today waited about 20 minutes to get another offer and agreed upon an offer soon after. The entire process was hassle free, stress free, and quick!! I couldn’t have asked for a better car selling experience. If you’re looking to sell your car or truck without buying, come see EJ at Toyota AutoNation for a very rare hassle free experience. More

Las personas que trabajan en el concesionario siempre brindan una buena asistencia y dan respuestas y soluciones a nuestras inquietudes brindan una buena asistencia y dan respuestas y soluciones a nuestras inquietudes More

Richard was excellent as always. The service was fast and the waiting area is always clean. The service was fast and the waiting area is always clean. More

Recently I changed engine oil. It was my pleasure to mark excellent work of Alen 5 stars! Good job! It was my pleasure to mark excellent work of Alen 5 stars! Good job! More