AutoNation Toyota Mall of Georgia Service Center

I made an appointment for 10:45 got there at 10:34 my car was not done getting the oil changed and tires rotated until 4:15 but I was told it would it would take 2 hours, it was an entire day. What was the p was not done getting the oil changed and tires rotated until 4:15 but I was told it would it would take 2 hours, it was an entire day. What was the point of making an appointment More

The service was excellent. Alan gave me an estimated wait time which I felt comfortable with. The waiting area was crowded, but I had my computer and took advantage of the free Alan gave me an estimated wait time which I felt comfortable with. The waiting area was crowded, but I had my computer and took advantage of the free wifi. At the completion of the appointment, checking out was quick and a run down of my service was given. I also received a hard copy of service information and future checklist maintenance. I appreciate the check list being user friendly. I was able to find a $20 coupon online, so savings is always a win! Thanks Toyota! More

Alen is the absolute best! Despite the chaotic weather that was going on outside and the power/internet going down due to the storms, Alen kept me calm and sure enough, things Despite the chaotic weather that was going on outside and the power/internet going down due to the storms, Alen kept me calm and sure enough, things got back to normal and my car was able to get done. I appreciate Alen’s honesty and always makes my experience very enjoyable (considering most people would rather be doing anything rather than sitting around waiting on their car to get fix)! Thanks Alen!! More

Service department rep was great. The service itself was very lengthy (3.5 days). Also a bit pricey for a 16y/o vehicle. The service itself was very lengthy (3.5 days). Also a bit pricey for a 16y/o vehicle. More

High quality workmanship and service- great people who really care about their customers - really appreciate it! Keep up the great work! really care about their customers - really appreciate it! Keep up the great work! More

Dianelis is super nice and trusty I have never had a complain on any service job complain on any service job More

I always get my service done at this location. Love working with Dianelis when I get any service done. She work with the senior mechanic which has recently fix our AC, which is currently working v Love working with Dianelis when I get any service done. She work with the senior mechanic which has recently fix our AC, which is currently working very well in this heat. More

I came in for my 10000 mile inspection and my service advisor Samantha walk me through the process she made the experience very pleasant. advisor Samantha walk me through the process she made the experience very pleasant. More

Please don’t request this from your customers. I have better things to do than laud your business. It’s a good business. I have better things to do than laud your business. It’s a good business. More

Good customers service and easy to schedule for an appointment for my cars every time need maintenance appointment for my cars every time need maintenance More