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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,579 Reviews

1,579 Reviews of AutoNation Toyota Mall of Georgia Service Center

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July 14, 2022

My service writer, Map, is very helpful and always polite. I feel very comfortable bringing my car to your service department. More

by Nicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Map Mouth
Jul 17, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Nicki, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 14, 2022

They are customer friendly and very courteous. They involve the customer in every detail and get the job done. More

by Lizzie20006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Rodriguez,Alan,Alen
Jul 17, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 14, 2022

Good mechanical service but no nice people, customers are first than anything, I will come back anyway More

by Vic HQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian
Jul 14, 2022 -

Vic HQ responded

Hello

July 14, 2022

Nice and very kind people and clean place and easy to make appointments and it’s good they speak Spanish More

by 84julissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Génesis salas
Jul 17, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 13, 2022

I made an appointment for 10:45 got there at 10:34 my car was not done getting the oil changed and tires rotated until 4:15 but I was told it would it would take 2 hours, it was an entire day. What was the p More

by Brookie_28_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 14, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 12, 2022

Alen is the absolute best! Despite the chaotic weather that was going on outside and the power/internet going down due to the storms, Alen kept me calm and sure enough, things More

by Sydcronin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen
Jul 13, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

July 12, 2022

The service was excellent. Alan gave me an estimated wait time which I felt comfortable with. The waiting area was crowded, but I had my computer and took advantage of the free More

by CorollaA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richter
Jul 13, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello Corollaa, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 11, 2022

Service department rep was great. The service itself was very lengthy (3.5 days). Also a bit pricey for a 16y/o vehicle. More

by ddmcvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielis
Jul 13, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2022

High quality workmanship and service- great people who really care about their customers - really appreciate it! Keep up the great work! More

by JW268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen
Jul 13, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 11, 2022

I always get my service done at this location. Love working with Dianelis when I get any service done. She work with the senior mechanic which has recently fix our AC, which is currently working v More

by Bherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianelis
Jul 13, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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