Back

AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,565 Reviews

1,565 Reviews of AutoNation Toyota Mall of Georgia Service Center

Sort by
June 15, 2022

I was very happy to had my car service with autonation. I was able to use my coupon 🥰The customer service was outstanding. They put down on what my car need attention. My car was washed really good. I ha More

by lizbeth082715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Jun 16, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 15, 2022

Map is the Man! !!! He is always attentive and helpful! Service was quality and timely! More

by Jarrod Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Map
Jun 16, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Jarrod, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2022

AutoNation Toyota mall of Georgia has the best service department on this side of the Mississippi!! The staff is super friendly and genuinely concerned if you have an issue with your vehicle. They diagnos More

by maxfelixresume
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly and James
Jun 16, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 14, 2022

The sales people are great however I wasn't thrilled that I had to come in two days in a row to buy two cars. The sales staff and finance department said they could only show us one car at a time. Never expe More

by Lucylou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Never given her name
Jun 15, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Mall of Georgia. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6083 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Jun 22, 2022 -

Lucylou responded

Hi, thank you for the offer to speak with the General Manager to discuss way to resolve the issue. Honestly the best way to resolve the issue in the future is to let the sales team and the finance department know that it is possible to sell two cars at once. Under different circumstances, I probably would not have returned for the second vehicle. Also please let the service team know that when someone walks through the door they should at least say hello and someone will be right with you, to not argue with customers about whether or not an appointment was made while said customer is holding the appointment confirmation in their hand, have service team members introduce themselves to the customer so the customer knows who they are working with and let the customers know that car washes and sanitizing the inside of the vehicle is not part of the service so they aren't shocked when the vehicle is delivered

June 14, 2022

Chris goes above and beyond to obtain excellent servicing of my vehicle (2012 Camry). He is very personable; treats me as a though I'm a family member. More

by cilee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Richte
Jun 14, 2022 -

cilee responded

Chris goes above and beyond to obtain excellent servicing of my 2012 Camry. He is very personable; I feel as though I'm a family member. Connie Lee

Jun 15, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Cilee, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 13, 2022

We have been using the AutoNation Toyota at mall of Georgia for 2 years and no regrets so far. The technicians are good and customer service had always been excellent with no exceptions. Easy to set up More

by folaketolu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Francisco Sanchez, Noel Bennett
Jun 14, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 13, 2022

Caring and professional. Excellent customer service. Very polite and knowledgeable. He exceeds job expectations. Awesome behavior. Thanks. More

by Naa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 14, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Jun 14, 2022 -

Naa responded

Thanks

June 13, 2022

Caring and professional. Excellent customer service. Service adviser Map Mouth is very polite and knowledgeable. He exceeds job expectations. Awesome behavior. More

by scottnutri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Map Mouth
Jun 14, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 13, 2022

Had a great service with Dianelis. Very patient and helpful with my appointment and getting my car serviced More

by jasonnnnnnw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianelis
Jun 14, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 13, 2022

Excellent! I go to car maintenance, the service is thoughtful, enthusiastic, and the price is good. More

by WeiGu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry i didn't remember
Jun 14, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

...
99
...