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AutoNation Toyota Pinellas Park
Pinellas Park, FL
2,598 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 16, 2024
Lacks Integrity. Autonation toyota Pinellas Park/salesman Bill Tracey and James Eicher Buyer beware I recently purchased a 2024 Toyota Tundra from Bill Tracey at Autonation toyota Pinellas Park/salesman Bill Tracey and James Eicher Buyer beware I recently purchased a 2024 Toyota Tundra from Bill Tracey at Autonation toyota Pinellas Park. While test driving this truck I asked Mr. Tracey if there were any issues or problems with these trucks. He said "no". Fast forward 5 days later after paying for seat covers and Window tinting I found out that toyota is having problems with these specific engines and "debris " in them. Mr. Tracey absolutely knew they were having issues he's been in sales with toyota for 22years how could he or the dealership not know and disclose this info. I ABSOLUTELY would NOT have purchased this truck. Now this truck only has 130 miles and is not having problems at the moment I get to drive it everyday and wonder about the reliability and dependability of my "new" truck. Overall I believe toyota will stand behind any possible issues, but are they going to be the ones standing by it on the side of the road waiting for a tow truck if it does. If this is OK behavior than Autonation and Bill Tracey and James Eicher are for you. If not well run. Sincerely Mark b and my new truck with absolutely no resale value. Cause toyota knows it my take a crap. Below is the info regarding these trucks. https://youtu.be/oHYlqQaywTA?feature=shared https://youtu.be/M4zONCqb9WM?feature=shared "As of June 4, 2024, Toyota has recalled around 102,000 2024 Toyota Tundra trucks due to engine debris that could cause the engine to stall and lose power. Toyota is developing a remedy for the issue and plans to notify owners by late July 2024. In the meantime, if a hybrid Tundra has engine failure, the powertrain may still provide limited output, and the vehicle will display visual and audio warnings." More
by Mark
Employees Worked With
Bill tracey, James Eicher
Helpful June 15, 2024
I was looking for a car but wasn’t sure if my needs could be met but Jamil was my salesman and he surprised me with his knowledge of the product and inventory. Found the right car right away. Hello Daylin. M be met but Jamil was my salesman and he surprised me with his knowledge of the product and inventory. Found the right car right away. Hello Daylin. My name is Jamil with Toyota AutoNation at Pinellas Park. I see you have an appointment with us tomorrow at 8:30 am. We offer free appraisal for everyone who comes in for service. We are in need of pre-owned vehicles like yours and would like to offer you a crazy deal if you find something you are interested in. Would you like to get an appraisal done? Cannot be better. Thank you again Jamil. More
by Roman
Employees Worked With
Jamil
June 15, 2024
Was shopping around for the right deal and met Jamil at this Toyota. He was very professional, knew his product and answered all the questions I had. Great deal, great sales person. My next purchase I am d this Toyota. He was very professional, knew his product and answered all the questions I had. Great deal, great sales person. My next purchase I am definitely coming back here More
by Boris
Employees Worked With
Jamil
June 15, 2024
Another great service experience at AutoNation Toyota Pinellas Park. I had the pleasure of having Dylan Lehman as my service advisor today. Upon arrival, I was greeted, and the service members got right Pinellas Park. I had the pleasure of having Dylan Lehman as my service advisor today. Upon arrival, I was greeted, and the service members got right to it. Shortly after checking in, Dylan came to meet me promptly and provided me with an estimate time of completion. Once my vehicle was finished (which was within the time frame estimated), I received communication my car was ready. I greatly appreciate the professionalism and prompt service provided by the staff at this dealership each time. It makes getting my vehicle serviced painless! More
by Lisa Nguyen
Employees Worked With
Dylan Lehman
June 14, 2024
I have been looking to get a Tundra for myself but I wasn’t sure what would be the best purchase. When I came to this dealership Jamil was my sales person and he listened to my story, looked and found t wasn’t sure what would be the best purchase. When I came to this dealership Jamil was my sales person and he listened to my story, looked and found the truck that was perfect fit. Got me the best deal and now he has a loyal customer. Planning to bring my wife to get her a Camry. Thank you again for such a pleasant experience. More
by Dmitriy
Employees Worked With
Jamil
June 14, 2024
What an amazing experience and all thanks to Jamil. He made me feel so special. Listened to everything I had to say and helped to find the right car. Super excited for my new RAV4. Thank for everything He made me feel so special. Listened to everything I had to say and helped to find the right car. Super excited for my new RAV4. Thank for everything More
by Mikhail
Employees Worked With
Jamil
June 14, 2024
I had my 1year service done on my lease. No sticker about my next service ( oil change). My last dealership used to wash my car and when returned I had a clean car. No sticker about my next service ( oil change). My last dealership used to wash my car and when returned I had a clean car. More
by Potofish
Employees Worked With
Didn’t work with this person. I had Zack who was new but very courteous.
June 11, 2024
Everytime I call or go about my vehicle everyone is so kind and helpful. The work is finished on time as quoted. Thank you and keep up the good job!! kind and helpful. The work is finished on time as quoted. Thank you and keep up the good job!! More
by candishoefer
Employees Worked With
Mike, Matthew Gordon
June 07, 2024
In the beginning the whole situation was great, the service manager helping me was really nice and let me know what was going on. The price was pretty crazy for what needed to be done but I pulled stri service manager helping me was really nice and let me know what was going on. The price was pretty crazy for what needed to be done but I pulled strings I didn’t want to pull to make what I needed happen. I was quoted around $1750 after tax by my service manager to pay for the repairs on my car, I managed to get the money via a loan after being on and off the phone all day. Interest rate was very high, but I was committed to getting my car fixed. On Thursday I got a phone call from the service manager handling my car that the quote was wrong and the “computer messed up” and the part pricing was missing from my quote and with the pricing of parts, I was looking at an extra $800-$1000 on top of what I already had to pay. When I expressed my concern regarding the money, I was told there was nothing they could do about it and it was the computer error. I feel I should not have had to be penalized and forced to pay the full amount for a computer error. They were not willing to discount anything and my service manager said “Even if you speak to another manager, they will tell you the same thing”. Which was very off putting. I’m 25 and live almost paycheck to paycheck. $1000 may not seem like much to them, but it’s a lot to me. All in all, I had to pay for my car to get towed AGAIN to another shop for the repairs. The other shop is willing to fix my car for less than half of what Toyota was offering. Will not be back for any service reasons. More
by kaitphil
Employees Worked With
Matthew Gordon
