AutoNation Toyota Pinellas Park

This is a very clean and welcoming place with knowledgeable service advisors and mechanics. They help me keep my 2006 Corolla running smoothly. I really appreciate that. knowledgeable service advisors and mechanics. They help me keep my 2006 Corolla running smoothly. I really appreciate that. More

Honest, reliable and curteous. Very true to details and gave me the vehicle as promised on time. Very true to details and gave me the vehicle as promised on time. More

I want to share my follow-up experience with my Toyota dealership, which has truly restored my trust after a negative experience with a former employee and manager in December 2024. General Manager Chafik dealership, which has truly restored my trust after a negative experience with a former employee and manager in December 2024. General Manager Chafik promised ongoing communication, and I stayed in touch with Michael, the current general manager, who consistently followed up and maintained open communication. In late July, I ran out of windshield wiper fluid, suggesting that not all fluids had been checked during the complimentary service. I notified Michael in early August and explained that in over 30 years of owning Toyotas, I had never run out of fluids. He immediately offered to have me come in for a refill and a complimentary car wash and vacuum. Due to a misunderstanding on my behalf, I was being directed to another manager, so, I cancelled. However, Michael clarified that he had intended to meet me personally. I rescheduled, received a thorough fluid check and refill, a free car wash, and finally met Michael in person; he was very pleasant and professional. Shortly after leaving the dealership and using the windshield wipers, the fluid barely came out. I contacted Michael immediately and returned to the dealership. He explained the possible reason then promptly fixed it to ensure everything worked perfectly. In October, before my next scheduled oil change, my AC suddenly stopped blowing cool air. Michael scheduled me for diagnosis the next day, offered a discount, and to arrange a loaner car if and when I was ready for the repair. I sincerely thank Chafik (General Manager), Michael (Manager), Gregory (Assistant Service Manager), and Christie for their professionalism, attentiveness, and dedication to customer service. They have fully restored my confidence and trust, and I truly appreciate the care and effort they put into making things right making me feel valued again according to the Core Values of “The Toyota Way.” More

The engine light to my “certified” used car turned on within the first ten days of buying it within the first ten days of buying it More

Professional. Thorough. Friendly. Helpful. They took my car back for service promptly. Easy pick up process. Thorough. Friendly. Helpful. They took my car back for service promptly. Easy pick up process. More

Every time I come here for a simple oil change - will it be 45 minutes? Or will it be 5 hours? Apparently it's impossible to know, even when you've scheduled an appointment in advance. A half hour prior to be 45 minutes? Or will it be 5 hours? Apparently it's impossible to know, even when you've scheduled an appointment in advance. A half hour prior to my service, I received a phone call "about my service appointment," but they were just trying to sell me a new car. While waiting for my service advisor, a glass technician came by to tell me I needed my windshield replaced. When I told him not today, HIS MANAGER came over to inspect the glass on my car and also had to tell HIM not today. Six different people came to my car asking similar questions. It took them 5hrs to complete an oil change and a recall issue with the battery for which I had an appointment set up weeks in advance, and at about hour 3 they suggested $3K in repairs via text message. When attempting to communicate with my service advisor via text, I received no response. I called and went to his voicemail. I called the service department who told me I should contact my service advisor. I told them I had tried with no luck. They said they would transfer me right to him - and I got his voicemail. This is just one of my many, many terrible experiences with Autonation Toyota. I dread every appointment I make here and have started to bring my business elsewhere, where I feel more like a human and less like some kind of endless money machine for their salespeople to prey on (spoiler alert - I do not have endless money and ended up getting their suggested repairs elsewhere for 50% less). I love my Toyota but HATE this dealership. Oof. More

Friendly and efficient service dept especially liked courtesy ride feature would highly recommend for auto repairs courtesy ride feature would highly recommend for auto repairs More

I recently brought my car in for a battery replacement, and I had a fantastic experience thanks to Austin in the service department. I was in a tight spot financially, helping a family member, and every do and I had a fantastic experience thanks to Austin in the service department. I was in a tight spot financially, helping a family member, and every dollar mattered. Austin went above and beyond he spoke with the manager to lower the cost, continued looking into options when the answer wasn’t clear, and ultimately was able to reduce my total. He was also very patient with me. I was stressed and had several different questions, but he never rushed me and made sure I understood everything. Austin arranged a courtesy ride while my car was being serviced and made sure I had a ride back. He kept me updated throughout the process and treated me with genuine care and respect. Employees like Austin make a real difference his kindness, patience, and effort turned a stressful situation into a truly positive experience. ⭐⭐⭐⭐⭐ More