AutoNation Toyota Pinellas Park

Jose and Keith were amazing with helping me find the car I wanted and could afford. I really appreciate all their hard work in helping me. I definitely will be back to see Jose and Keith. I wanted and could afford. I really appreciate all their hard work in helping me. I definitely will be back to see Jose and Keith. More

I had a great experience with AutoNation Toyota in Pinellas Park, FL. They had a nice used vehicle in good condition for a very reasonable price. Eyad was very helpful in assisting me to acquire the v Pinellas Park, FL. They had a nice used vehicle in good condition for a very reasonable price. Eyad was very helpful in assisting me to acquire the vehicle. At my request, he called me after normal business hours to notify me that the previous buyer failed to qualify and scheduled me for the first appointment the next morning to make sure I had the opportunity to purchase the vehicle. They did a good job of cleaning and preparing the vehicle for me to drive home and topped it off with a full tank of gas. They allowed me to trade-in my existing vehicle and apply it to the purchase price and helped me get financing for the remaining balance. The only thing I was not aware of was they charged $995 dealer fee which increased my cost above the advertised price, other than that the transaction was handled very professionally and the process went smoothly. More

Ramin has been the perfect salesman. He kept in touch just enough, no overpressure, only letting me know he was still there for me. He sent me information when I asked for it and never He kept in touch just enough, no overpressure, only letting me know he was still there for me. He sent me information when I asked for it and never pressured me to make a commitment until I was ready. I appreciated this approach. More

I spoke to AfterSales Service Mgr Collin Mackiewicz regarding my recent out-of-state purchase of an Avalon Limited that had been treated with the with Toyota's Diamond Ceramic coating at the dealership regarding my recent out-of-state purchase of an Avalon Limited that had been treated with the with Toyota's Diamond Ceramic coating at the dealership prior to my purchase. The vehicle, a great car, was purchased only 4-5 months ago. However, the car has severe water spotting. I spoke to several highly-rated auto detailers in the St. Pete area, all of whom shared that such water spotting should never have occurred, further stating that the coating was either defective or applied in an incompetent fashion. I chose to take my auto to the closest Toyota dealership to express my concerns and air my complaint. Auto Nation Toyota's Collin Mackiewicz was professional, warm, thorough, and caring. In my view, he represents exactly what any business enterprise should want in someone serving in that position. Collin listened attentively to my concerns, showing an immediate willingness to lend assistance. He reviewed the entire exterior to understand the extent of the damage to the paint, windows, and grill. He contacted the dealership in MD, clarifying the claim process, including assisting me in downloading the ECP Claims app, obtaining my warranty number, and assisting me in uploading the appropriate pics for the claim application. I am currently working with ECP claims representative to seek redress and return the beautiful shine that my car had when purchased weeks ago. I am most appreciative of the kindness and professional handling of this customer's concerns by this aftersales service manager. Auto Nation Toyota is better because of the caliber of employees like Mr. Mackiewicz. Thank you for the opportunity to share my perceptions on this outstanding employee. Best to Auto Nation Toyota and your families! P.S. I would be remiss if I did not mention the immediate service and professional demeanor of Valet Jack Workman. He was altogether equally professional, caring, and rendered immediate assistance. In fact, he listened to my concerns and wish to speak to a manager, and he promptly reached out to the aftersales service manager, informing me of the action he took and that I would be seeing someone in a short few minutes. He, too, is someone who deserves the kind of recognition given to those who represent their company well. Kudos to Mr. Workman. More