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AutoNation Toyota Pinellas Park
Pinellas Park, FL
2,866 Reviews
AutoNation Toyota Pinellas Park is your local source for all things Toyota in the St. Petersburg area. Located just a short ways south of Mainlands Golf Course in Pinellas Park, we are one of the largest Toyota dealerships in Western Florida. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Pinellas Park has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 2,866 reviews
December 04, 2022
I would refer my friends to Nick Platides in the used car section at AutoNation Toyota. He was very helpful in my purchase of the 2015 Sienna that was listed on the internet. Also finance manager was very he section at AutoNation Toyota. He was very helpful in my purchase of the 2015 Sienna that was listed on the internet. Also finance manager was very helpful and got me what I wanted for payments More
by swarady52
Employees Worked With
Nick Platides
December 02, 2022
Easy to schedule an appointment. We were greeted timely and pleasantly. Service technician gave us an accurate estimate of the wait time for the service to be completed. We were greeted timely and pleasantly. Service technician gave us an accurate estimate of the wait time for the service to be completed. More
by carolk365
Employees Worked With
Kylie
December 02, 2022
We were an hour early but took us in anyway. All the service personnel came and welcomed our dog "Rosie". Made us feel right at home. Didn't take to long and we were out of there before the tr All the service personnel came and welcomed our dog "Rosie". Made us feel right at home. Didn't take to long and we were out of there before the traffic became high. Thanks for a good job. More
by maxjoann Bethune
Employees Worked With
Hope Peterson/Leang Ke/
December 01, 2022
Every person I came in contact with was very helpful friendly and considerate. Thank you and thank them. I love my Prius I’m 84 years old and I baby my car. friendly and considerate. Thank you and thank them. I love my Prius I’m 84 years old and I baby my car. More
by Joycemizowek
Employees Worked With
Robert r
December 01, 2022
If I could leave negative stars, I would. Anyone wishing to purchase a new vehicle here, please take the time to read this as it can save you a lot of headaches. I bought a new vehicle her Anyone wishing to purchase a new vehicle here, please take the time to read this as it can save you a lot of headaches. I bought a new vehicle here and traded in my old vehicle on 10/16. My previous car loan is still not paid off as of 11/30. I was told not to worry about it because my first payment isn’t due for 45 days and it would be settled by then (usually within 30 days). After 30 days passed, my trade in still had a balance and I contacted the bank the trade in was financed through and they had not received any payoff check. I tried contacting Autonation to see what was going on and I was getting the runaround — getting transferred to voicemails or to people who don’t have voicemail and it just hangs up. I have purchased 7 vehicles in my lifetime and never did I have to deal with paying on a car I no longer own on top of paying for a new vehicle purchase. I contacted the Better Business Bureau and filed a complaint against the dealership on 11/19. It was only after that on 11/21 someone contacted me and told me the check was sent out on 10/28 with a photo of said check. Lo and behold, I called the bank and the check was never received for my trade in. I was told by the bank and the dealership that it may have been lost in the mail. After some back and forth last week, I was told that they would be looking into reissuing a new check after they verified that the check was never cashed. On 11/28, I spoke to Yaz who genuinely empathized with me and wanted to help but unfortunately the accounting department was already gone for the day. He sent an email and CC’d everyone in his power to get this resolved for me. I truly appreciate and would like to thank you for your excellent customer service but unfortunately it has fallen on deaf ears. Today 11/30, my salesperson, Graciella sent a photo to me with the same exact picture of the check I received 11/21 saying it was a new one sent out on 11/28. I compared the two photos I now have received and it was the same EXACT check number and same EXACT date that was sent on 10/28 that was never received for my trade in. So I called the bank to double check and they didn’t receive any check. I then followed up with the accounting department at Autonation and she said no new check was reissued but that a TICKET was put into corporate to try to get this resolved. I then asked for the corporate phone number so I can handle this myself but was not given the number. She then stated she could have this expedited (you would think this would have already been done). After doing some research online, what is happening here is called auto fraud. In the state of Florida, there is a statute of limitations when you trade in a vehicle. Pursuant to Fla. Stat. § 319.24(5), “[a] motor vehicle dealer acquiring ownership of a motor vehicle with an outstanding purchase money lien, shall pay and satisfy the outstanding lien within 10 working days of acquiring ownership. It has been 46 days now and I am paying on a car I no longer own and I just had my first car payment on the new vehicle I purchased. How is it fair I need to uphold my end of the contract when the dealership hasn’t? It’s not. And it’s not right. There’s a few lessons I have learned working in customer service and that is you empathize, do everything in your power to help your customers, and make things right if you have done something wrong. I have NEVER in my life dealt with this at ANY car dealership. Wire the check, overnight it to the bank, pay the loan off by phone, write the check and I’ll pick it up and hand deliver it to the bank — just HANDLE IT. This has gotten so out of control it’s ridiculous. There is so much this dealership CAN do and it’s not being done which is very sad. Purchasing a new car should be an exciting time in anyone’s life but this has turned into a nightmare. Consumers beware.. More
by Auto Fraud
Employees Worked With
Graciella
