AutoNation Toyota Pinellas Park

When purchasing our car we were told we would have our oil change every 5000 miles. I took my car in for the 5000 mile oil change and they tell me it is now every 10000 miles or 1 year. Also, I was char oil change every 5000 miles. I took my car in for the 5000 mile oil change and they tell me it is now every 10000 miles or 1 year. Also, I was charged $38.50 for labor? so I called my rep (Lori Dezern) and left a message to call me back. What labor? It is now the next day and I still haven't received a call. I had mud guards installed. The fronts were on except for the bottom attachment. The backs needed the whole installation. Partially my fault, I should have said the bottom attachment needed installed on the fronts but I need the two plastic clips that I provided. I was in a hurry so I didn't ask about the charges on my invoice More

I’ve been coming there for almost a year now and every one has been great and pleasant and the waiting time isn’t bad at all,Great Job! one has been great and pleasant and the waiting time isn’t bad at all,Great Job! More

This was my second scheduled appointment that I made with Lori. She is such an asset to your company. She is always willing to answer any questions and is very knowledgable. She keeps you update when your ve Lori. She is such an asset to your company. She is always willing to answer any questions and is very knowledgable. She keeps you update when your vehicle is ready to be picked up. I will continue to schedule with Lori (great addition to your team)!!! More

It was the best dealer, I went to the others and the others just scam me with the prices and the negotiations. But here everyone was friendly and direct, honest and open to my options. Especially Sam's others just scam me with the prices and the negotiations. But here everyone was friendly and direct, honest and open to my options. Especially Sam's team More

Quick, easy in and out for service even on a very busy day. The advisors were all nice and knowledgeable about everything that needed to be done with my car. day. The advisors were all nice and knowledgeable about everything that needed to be done with my car. More

Had a nail in my tire and need service mark was very helpful on time appointments love are sienna helpful on time appointments love are sienna More

Having been in management at an auto dealership I know that Laci is an asset to AutoNation. She is a true professional. Being very knowledgeable and friendly. that Laci is an asset to AutoNation. She is a true professional. Being very knowledgeable and friendly. More

Manager lied about history of car. High dealer fees too. Don't be fooled by "we are one price." One price doesn't mean fair price. Their fake Kelly Blue Book is called "Black Book" and High dealer fees too. Don't be fooled by "we are one price." One price doesn't mean fair price. Their fake Kelly Blue Book is called "Black Book" and is unabashedly biased. More

They are very friendly. And they paid for an uber to get me home while my car was being worked on and picked me up to go get it. And they paid for an uber to get me home while my car was being worked on and picked me up to go get it. More

I felt well treated the appointment was on time they explained everything that had to be done to the car in an easy to understand way recommended 100% explained everything that had to be done to the car in an easy to understand way recommended 100% More