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AutoNation Toyota Pinellas Park

Pinellas Park, FL

4.7
2,897 Reviews
AutoNation Toyota Pinellas Park is your local source for all things Toyota in the St. Petersburg area. Located just a short ways south of Mainlands Golf Course in Pinellas Park, we are one of the largest Toyota dealerships in Western Florida. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Pinellas Park has it all. Visit our website to learn more, and schedule a test drive today.
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8501 U.S. Highway 19 North

Pinellas Park, FL

33781

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Showing 2,897 reviews

October 19, 2022

Everyone we spoke with was courteous and professional. However, the process was pretty miserable. It took several hours to do the paperwork, if I had been warned I would have made different arrangements. More

by gwenorsinger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew & Yani
Oct 25, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (727) 231-1423 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Oct 25, 2022 -

gwenorsinger responded

Thankyou, again, here, if I were the CEO I would be calling the customer, this comes across as the standard automatic form letter “for the record” however, does not show true thoughtful concern in the least. Oh Nd by the way, I forgot to mention that the emergency brake is complexly disconnected / broken shouldn’t that be basic safety? and the Toyota dealer in Punta Gorda where I had to take it for the terrible noise told me they double checked everything “went over it with a fine tooth comb “and they didn’t catch the parking brake either 🙄 what’s going on with you? what’s going on with Toyota? I am a 71-year-old woman who explained to both service providers that I was going to drive this car 3000 miles in the next 30 days and that I needed to know that the car was safe🤦🏻‍♀️ I have to say I’m not feeling very safe right now.

October 19, 2022

The service center opened on time and quickly processed the autos. The service advisor listened to my problems and processed the paperwork accurately More

by Br
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge , Lisa Parasrami
Oct 24, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 19, 2022

i have a 2005 Scion TC which i bought at this dealership. .. i love the car. I have it always serviced at this dealership... i think i get treated like crap. The service is always slow, slow and the price is More

by mfc115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
the service rep Orlando was new and had difficulty with the computer, but tried to get answers for me
Oct 24, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Pinellas Park take our reviews very seriously. If you'd like, please contact our General Manager at (727) 231-1423. We'd appreciate the chance to make your experience a positive one.

October 19, 2022

Easy to make an appointment. Quick check in and vehicle was done in the promised time. Even provided a Lyft to work. More

by keyzgrl83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie
Oct 25, 2022 -

AutoNation Toyota Pinellas Park responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

October 19, 2022

The best dealership ever i have seen good customer service great deals and also prices More

by Muhammadawais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 25, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 19, 2022

Ask for Jorge,Service rep. He will treat you right!He knows how to make you feel completely comfortable, especially at a dealership. More

by brbbuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Mirinda
Oct 25, 2022 -

AutoNation Toyota Pinellas Park responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

October 19, 2022

Had my 2021 CHR serviced, and have gone there for many years with my 2009 Prius. This may have been the first time in a while I would give a 4 or better. Itmay have been a 5 but I asked for a valve stem c More

by jdock307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiley
Oct 25, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 18, 2022

Our salesman Eyad was wonderful. Very nice man. He is great. Very knowledgeable and understanding of our needs More

by ssevde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce, another man in finance who was horrible
Oct 23, 2022 -

AutoNation Toyota Pinellas Park responded

Ssevde, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 18, 2022

It took over 3 hours to complete the the purchase process. This was after all decisions were made on the phone prior to my visit. I was not offered home delivery, even after I waited over a week fro More

by donnabelcher1103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ricklin
Oct 23, 2022 -

AutoNation Toyota Pinellas Park responded

Hello Donnabelcher1103, it means so much to us that you chose our dealership! Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1423 to discuss what we can do to help.

October 18, 2022

Hope (service employee) kept me updated on the status of my car. She also helped secure Roadside Assistance and followed up regularly. More

by Jodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 23, 2022 -

AutoNation Toyota Pinellas Park responded

Jodi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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