AutoNation Toyota Pinellas Park

I worked with Tarek and he was awesome I worked with Tarek on a new Highlander, 2020 and I had a great experience. This is guy was so good that he even called me today asking me about any i I worked with Tarek on a new Highlander, 2020 and I had a great experience. This is guy was so good that he even called me today asking me about any issues or if I had any questions about my new ride. I highly recommend working with him and if you are int he market of servicing your car or buying a used or a new one, I recommend Toyota of Pinellas Park and highly recommend asking for Tarek. Well done. Thank you More

Tarek and Chafik are excellent to work with. We bought a Highlander and nothing but excellent service and transparency. Love to work with these guys again and highly recommend doing business here... Highlander and nothing but excellent service and transparency. Love to work with these guys again and highly recommend doing business here... More

I recently took my 2015 in for a oil change and was approached by Barrington who started talking to me about the deals that they have on new trucks. Not really in the market for o ne at the time but I approached by Barrington who started talking to me about the deals that they have on new trucks. Not really in the market for o ne at the time but I decided to see what they would do. Barrington and the other staff did everything they could do to get the numbers to where I wanted them. End result I ended up driving home with a new 2020 Tundra Limited Crew Max . I would like to take this time to thank Barrington and all the staff at Auto Nation in Pinellas Park. This is the second truck I bought from them. The staff from Sales to service are always great to work with. More

No professionalism, Never On Time, Incompetent Mechanics Undoubtedly the worst dealership to have service done on your vehicle. No professionalism, never on time and their so called factory train tech know o Undoubtedly the worst dealership to have service done on your vehicle. No professionalism, never on time and their so called factory train tech know only two things not how to fix a car and Toyota are known for that. You bring your vehicle in with maintenance issues and their response to everything is Toyota's are known for that. So Clunking sounds, squeaks, rattles etc are what Toyota's are known for? You make an appoint for 9:45am at 12:00pm the service writer comes over to tell me that they haven't even looked at the car yet, that their is still two cars ahead of me. I ask how long before they will look at it his response I don't know? Really thats the customer service this place is known for. The service writer goes into this big speech about the dealership has laid-off and lost a lot of mechanics. DON'T BUY A CAR FOR THIS DEALERSHIP YOU WILL BE DISAPPOINTED AND MOST DEFINITELY DON'T HAVE SERVICE DONE WITH THEIR INCOMPETENT MECHANICS YOU WILL JUST WASTE YOUR TIME AND HAVE TO TAKE TO A QUALIFIED MECHANIC. More

Absolutely horrible! This place takes an average of 4 hours to get anything done! Oil change...repairs...pulling the car around...anything takes at least 4 hours! Last time I was there I was told that my hours to get anything done! Oil change...repairs...pulling the car around...anything takes at least 4 hours! Last time I was there I was told that my issue was covered by my extended warranty. Brought the car in yesterday to have it fixed. Surprisingly the warranty department denied my claim. I have the most expensive warranty and the part says not covered so why they said it was covered in the first place was their error. Not mine. They denied it at 9:25 but I didn’t get a call until 12:37 asking if I wanted to pay $1000 to fix it still but don’t worry they have financing options that cost and arm, a leg and a kidney in interest. I will never step foot in this facility again. Christie and her manager Paul both don’t care about customer service. She couldn’t even walk me over to him. “He’s the guy on the end in the white shirt” It’s not their fault the warranty department denied the claim is all they could say. Maybe not but it shouldn’t have taken about 4 hours for me to find out nor should I have picked my car up with 3 dents on my hood that miraculously showed up while the car was in their possession but they claim isn’t their fault. This place is absolutely ridiculous!!! I spent a whole day off of work to get nothing accomplished except a car that still needs a repair, a very insincere apology just to get me out of there, and now a hood that also needs to be repaired because of something I didn’t do. Don’t waste your time or money. More

Don't waste your money on their horrible work. Took my 4runner there for an oil change and routine maintenance a few weeks ago. A few days after the pan that covers the oil filter fell off and dragged ac 4runner there for an oil change and routine maintenance a few weeks ago. A few days after the pan that covers the oil filter fell off and dragged across the pavement. Luckily I notice it and was able to pull over to take it off before anything worst can happen. Went back the following week after my appointment to get it fixed and they put zip ties to hold it together. They told me that it was the only thing they can do to fix it, and if the zip ties break off I can go back and get new ones to replace it. Never will I go back to any AutoNation. More

Can buying a new car really be this easy? This is how car buying is supposed to be, people! With car buying, you may think if it isn’t nightmarishly hard that you’re doing it wrong. Not so. I This is how car buying is supposed to be, people! With car buying, you may think if it isn’t nightmarishly hard that you’re doing it wrong. Not so. I did my homework. I knew which car I wanted. I knew my target price after researching recent comparable sales on multiple sites. The guys at AutoNation worked out this deal within a few emails back and forth. They offered to talk by phone, too, but never required it. It only took a few questions and points of clarity — but I literally bought my car in a day. While other dealers were throwing the standard nonsense and games at me — requiring dizzying phone calls to get anything accomplished — the guys at AutoNation were cutting to the chase and offering me a very fair deal. Then, after we agreed on details and price, they invited me in to wrap things up. I was nervous they’d change things up once I got there. Nope...everything was mapped out exactly as we agreed. Not only was this an easy transaction, they actually made it fun and approachable. I loved this place so much I may even drive the hour to get service there. I just can’t believe what an amazing team this is. Thank you Kevin, Dino, Shivas, Yanni, Tony and Tyrone for an outright awesome customer experience. I’m almost sorry it’s over! More

They came through when things went wrong Buying a new car is a grueling experience under the best of circumstances, so when the check engine light came on the Rav4 we were buying, we were con Buying a new car is a grueling experience under the best of circumstances, so when the check engine light came on the Rav4 we were buying, we were concerned. It was New Year's Day, and the service department was closed, so we left without a car so it could be checked in the morning. It turned out it was a part that needed to be ordered since the service department wasn't comfortable just switching the part out, so we weren't going to be able to take the car. That's when our sales team stepped in and found the same car in Palm Beach with a few more bells and whistles. Our salesman Tommy went to Palm Beach himself and picked the car up. A very special thanks to Amar and Tommy for finding us an even better vehicle for the same price. More

not only did he value my opinion and wants, but he made sure I was in the best situation. Made me love a car I didn’t really like at first! sure I was in the best situation. Made me love a car I didn’t really like at first! More

I was doing research on different dealerships to do a lease with and I cane across AutoNation Toyota Pinellas Park. Steve Blacklidge and Shivas Patel went above and beyond to provide me with the best pos lease with and I cane across AutoNation Toyota Pinellas Park. Steve Blacklidge and Shivas Patel went above and beyond to provide me with the best possible price. I respected there honesty and there transparent pricing. I would recommend to everyone. I drove off with a smile on my new 2020 Tacoma! More