AutoNation Toyota Pinellas Park - Service Center
Pinellas Park, FL
1,699 Reviews of AutoNation Toyota Pinellas Park - Service Center
I had a few issues on previous service visits. When I brought this to the attention of the Service Manager he took the time to listen and then addresses each of my issues. On my next service vis When I brought this to the attention of the Service Manager he took the time to listen and then addresses each of my issues. On my next service visit he personally made sure that things were done to my satisfaction. Hopefully the areas that were lacking have been permanently resolved so that I won't have a repeat of my bad experience. More
Normally very good. Mechanic staffing issues this time ( tech training, sicknesses) resulting in long wait for service (oil change and brake check). Long wait for part ( Mechanic staffing issues this time ( tech training, sicknesses) resulting in long wait for service (oil change and brake check). Long wait for part (ABS actuator for brakes) but this is due to age of van (2004). Pricey, but did get a break on the cost, and coupon honored. Service Manager Howard Decker was very good and friendly. Very good multi-tasker! More
1. Service Advisor was not a good communicator. 2. Oil change took 2 1/2 hours 3. Car was returned and sounded and handled rougher, was vibrating. (Car was returned for further assistance) 4. Confidence change took 2 1/2 hours 3. Car was returned and sounded and handled rougher, was vibrating. (Car was returned for further assistance) 4. Confidence is lacking based on length of time, lack of communication and having to return back to address issues on my new car sounding and riding like a train. More
8/24/2022 - I spoke with Chafik Amrani, General Manager, regarding unprofessional practices by Gary and Colin, which was discussed in details, and also, poor workmanship by the service department on brakes regarding unprofessional practices by Gary and Colin, which was discussed in details, and also, poor workmanship by the service department on brakes that were put on near the end of May 2022 and was still having problems until today, 8/24/2022. After discussion and research in the matter, Chafik included Lori Dezern, Service Drive Manager into the matter. At the conclusion of the discussion our vehicle was taken care of appropriately and the atmosphere remained friendly and reassuring of the professional standards that any customer would expect. Great Job!! At this point, I feel at ease and will return for continued services. J & M More
They did transmission flush as another dealer was not doing it . Plus I also had new brake work done. I`m completely satisfied and my car is running buttery smooth. doing it . Plus I also had new brake work done. I`m completely satisfied and my car is running buttery smooth. More
Excellent service department! I have been a loyal fan of AutoNation Toyota’s service department since I purchased my pre-owned Prius there about 5 years ago. I have been a loyal fan of AutoNation Toyota’s service department since I purchased my pre-owned Prius there about 5 years ago. More
You guys have six stars from me. Thank you all. Christie Marin, you are the best customer service I've ever had. Mechanics, technicians, facility are unbeatable. I also enjoy shoppin Thank you all. Christie Marin, you are the best customer service I've ever had. Mechanics, technicians, facility are unbeatable. I also enjoy shopping for cheap/good stuff while waiting for my car to be ready. By the way, you guys have the best Colombian coffee !!! More