AutoNation Toyota Pinellas Park - Service Center

Wait was too long for oil change. 2 hours! Hope was very pleasant and apologetic. 2 hours! Hope was very pleasant and apologetic. More

This was the same dealership where we bought this Sienna and where we have taken many of out other Toyota's. and where we have taken many of out other Toyota's. More

They are the best dealership to go to. Really helpful, and on point and honest. Really helpful, and on point and honest. More

I had my 1 year vehicle maintenance done. They did a 28 point check, and an oil change. They also had a recall that required the computer to be reprogrammed. The Service associate said it sh They did a 28 point check, and an oil change. They also had a recall that required the computer to be reprogrammed. The Service associate said it should take approximately 2 hours to complete. It took over 4 hours! The Service associate also said the Technicians don’t always log into the system, so there was no way, other than walk to the service area, to get a status update. Very poor communication skills between departments. More

In seven years I've always had top notch service (except the one time the service manager told me I had tire rot and needed new tires. I took my car to a tire dealer who told me that my tires were in excell the one time the service manager told me I had tire rot and needed new tires. I took my car to a tire dealer who told me that my tires were in excellent order. That was 20,000 mile ago and they are still in excellent order.) Today's service went well and everything was done in a timely manner. Before today's visit when my car was done, a service manager would come out and tell me about what was going on. Now they send an E-mail telling me what needs to be done and asking my permission. I would like to talk one on one with a service manager as to the problems with my car and then I will give the okay. All in all it's still a good place to bring my car. More

Los trabajadores del servicio son excelentes, tratan de ayudar y ofrecer el mejor servicio,tratan de resolver lo más rápido posible el problema ayudar y ofrecer el mejor servicio,tratan de resolver lo más rápido posible el problema More

Great group of people that are always eager to help you. I have never been disappointed. I have never been disappointed. More

The team is very efficient and professional. It was my very first visit there, and I felt like I was home already. It was my very first visit there, and I felt like I was home already. More

Was welcomed by Gary , my service advisor. Explained everything that needed to be done Excellent service and I was out in a timely manner. I always have a great experience when getting servic Explained everything that needed to be done Excellent service and I was out in a timely manner. I always have a great experience when getting service More

I had an appointment at 9:30. They gave me Christie, a women who was tied up with another customer. I waited and waited, and since I had an appointment to make, I became very irri They gave me Christie, a women who was tied up with another customer. I waited and waited, and since I had an appointment to make, I became very irritated. Finally, after I went in to her station I was reassigned to another Service Manager David, I think was his name. He was kind, very understanding and efficient. I have bought several vehicles, been a customer since ca. 20001. I don't expect to be treated in such an unprofessional way.. Why make an appointment if you cannot expect to have it acknowledged? I feel the service is declining. I hope it is not becoming WOKE. If so, I will be leaving AutoNation Toyota Pinellas Park. Dorothy Adeline T. Collins More