AutoNation Toyota Pinellas Park - Service Center

Recently took my 2015 Toyota Avalon for an oil change to Auto Nation Toyota, Pinellas Park. As always, I ask them to please clean up the oil pan, drain plug and cartridge area afterwards. Got my car home Auto Nation Toyota, Pinellas Park. As always, I ask them to please clean up the oil pan, drain plug and cartridge area afterwards. Got my car home and had oil drip on garage floor. This is the fifth time this has happened since I purchased the car from Auto Nation Toyota. How hard can it be to run a rag over the oil change area underneath the car? I asked the service representative (Justin) if the cleanup had been done and he assured me it had. I noticed on my bill there was a $9 charge for misc. shop items and rags! Obviously, management does not care and will ignore this review like previous reviews. Professionalism severely lacking. More

I have had Toyota for years . My family and I all buy cars from here and after the experience I had 12/08/23 NEVER AGAIN!! This place has gone downhill !!! The service rep Christy My family and I all buy cars from here and after the experience I had 12/08/23 NEVER AGAIN!! This place has gone downhill !!! The service rep Christy is horrible. I was harassed from her the mechanic and I guess check in since I stepped forward. Nobody greeted me it was all “can I buy your car “ or “ you need $15k work done “. I only came in for an oil change and was harassed from 8am until 2 pm. I be sure to get my car serviced elsewhere and depart from Toyota AutoNation. More

Very attentive and efficient service. Everyone was super nice. Took an hour which is what I was told it would take. Satisfied with service. Thanks. Everyone was super nice. Took an hour which is what I was told it would take. Satisfied with service. Thanks. More

Another good service experience. Just needed basic scheduled maintenance but they handled the time and communication well. Just needed basic scheduled maintenance but they handled the time and communication well. More

hope was great - got me in and out in no time. extremely nice and professional. extremely nice and professional. More

Excellent 1 year service under the ToyotaCare Program for oil, filter and tire rotation. Pictures were texted as service was performed. oil, filter and tire rotation. Pictures were texted as service was performed. More

Always take my little Scion there for service. I deal with Hope Peterson who always looks after me without fail. I deal with Hope Peterson who always looks after me without fail. More

Very efficient and Hope was thorough to explain the work needed. Pictures sent to me from technician on my phone showing work done and engine fluid levels. needed. Pictures sent to me from technician on my phone showing work done and engine fluid levels. More

Go out of the way to work with me and meet my request for service and time. service and time. More

Hope was my service rep and she made the process effortless. She was friendly and worked to make the process as seamlessly as possible. I did receive two calls, one from a sales rep asking if I woul effortless. She was friendly and worked to make the process as seamlessly as possible. I did receive two calls, one from a sales rep asking if I would like a quote on my car, and someone asking if I need any additional service needs. Although I do not like a hassle experience, I view this experience as hassle-free. Thank you Auto Nation. Now, a review would not be a balanced review without some criticism for improvement. Although I do not frequent AN often, I was disappointed to see they discontinued donuts. Without donuts I did not want to hangout. Usually I walk around the show room looking at the new cars but without donuts I did not feel like sticking around. Something to think about. I will see you again when Toyota offers zero percent financing once again. One last thing. When I dropped off my car I noticed the service department was full of employees but not once did someone suggest how long I was to wait for Matthew or where to wait. After waiting 5 to 10 minutes I left. Have a great day! More