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AutoNation Toyota Pinellas Park - Service Center

Pinellas Park, FL

4.6
1,693 Reviews

1,693 Reviews of AutoNation Toyota Pinellas Park - Service Center

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July 10, 2023

Staff was courteous and very helpful especially Ms Christie who went the extra mile to resolve all my concerns created by another dealership. Bravo Ms Christie - you are an excellent representative of More

by panyin78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christie Mann
Jul 13, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

Melanie that checked me out ar rhe end of appt. was very rude, on her phone and laughed at me and I asked what was so funny, she said, I'm allowed to laugh!! Poor customer service skills. More

by vcarr59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie and John service manager, Matthew Gordon
Jul 13, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Pinellas Park. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1423 to discuss what we can do to help.

Jul 13, 2023 -

vcarr59 responded

I would like to see Melanie, cashier/checkout person in service department receive further customer service training. Or maybe she needs different position at the company not working with people.

Jul 13, 2023 -

vcarr59 responded

John, service manager also was unable to fix my radio. The problem was in the bluetooth setting. He suggested I google it to find solution. I found that frustrating and upsetting that no one could fix this problem since I bought the this brand new car. Also, I've waited over 7 months for my 2nd key remote. No one could tell me anything on when to expect it.

July 09, 2023

The service advisor was very helpful and professional. The work was completed ln a timely manner.Thanks. More

by es
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Jul 13, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2023

Me gusta mucho este dealer y su personal es muy profesional y amable lo recomiendo More

by yuniverao83
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Jul 12, 2023 -

AutoNation Toyota Pinellas Park responded

Hola, nos alegra que haya encontrado a nuestro personal tan comprensivo durante su experiencia aquí en AutoNation Toyota Pinellas Park. Agradecemos su recomendación de AutoNation Toyota Pinellas Park y esperamos poder servirle nuevamente en el futuro.

July 08, 2023

Excellent, and very thorough service. The service Advisor was a gem and explained everything before the work was completed. Thank you for the wonderful service. More

by JSTUIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Jul 12, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 08, 2023

Liars and thieves. Car was ransacked and items stolen During oil change. Service manager and gm came up with two completely different stories But we're more worried abo More

by aaronr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Gordon
July 07, 2023

Great service! Always accommodating my needs, listen to my concerns. These people at Autonation pinellas park will leave the competition in the dust! More

by MOHAMED.FOUDALI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imane, Matthew Gordon
Jul 11, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2023

They should probably know about the Apple CarPlay bugs with the RAV4s. The steering wheel controls and volume knob sometimes don’t work. It’s an iOS update issue that Apple knows about. I hope they’re wor More

by Kas38410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Matthew Gordon
Jul 11, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2023

I took my truck in for an oil change and a free tire rotation. I waited a little over 2 hours which was about average for this kind of service. They weren't fast but not too slow either. They ran a chec More

by msindler
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gee, Matthew Gordon
Jul 11, 2023 -

AutoNation Toyota Pinellas Park responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 07, 2023

I've always received prompt, professional service. It has always been a pleasure to work with service advisor Christie Marin Torres. More

by carlosjvarela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christie Marin Torres, Matthew Gordon
Jul 11, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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