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AutoNation Toyota Pinellas Park - Service Center

Pinellas Park, FL

4.6
1,693 Reviews

1,693 Reviews of AutoNation Toyota Pinellas Park - Service Center

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June 03, 2023

Worse dealership i have went to . worst customer service I am never going back ..promise More

by Shakurharrison42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Jun 06, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (727) 231-1423 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 03, 2023

Very good customer service but wait times are sometimes long. Customer lounge is quiet and comfortable. More

by Tim Buck2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rymer, Matthew Gordon
Jun 06, 2023 -

AutoNation Toyota Pinellas Park responded

Hi Tim, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

June 03, 2023

Save your time, sanity and money with this service dept. Scheduling an appt. is done overseas in a call center, after they schedule your appointment they will harass you via text to buy your car. Made an More

by Stpete4runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
June 02, 2023

Very disappointed in the "service" received at AN. My Rav4 is the 5thToyota I have owned. Yesterday's experience there has completely talked me out of buying a 6th. I won't be back More

by flyairbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Rymer, Christie Marin Torres
Jun 05, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (727) 231-1423 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Jun 06, 2023 -

flyairbob responded

The General Manager at AutoNation - Pinellas Park is not reachable at the number provided. He/she may call me at 727-542-8348

June 02, 2023

Service from beginning to end was excellent . Jorge my attendant handled everything including answering any questions that I had. More

by Siladd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Jun 05, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

June 01, 2023

This time service was better. It's my second time there, the first was a complete bust as after waiting for over 25 minutes for my service person I left. I usually go to Stadium More

by sunday_skater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Jun 05, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (727) 231-1423 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

June 01, 2023

The dealership is very clean and efficient. I have never had to wait very long To receive the service that I made the appointment for. More

by sunsetb78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Jun 05, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 01, 2023

For 11 years I have used this dealership to service my Toyota Solara. I have been through a number of Service Advisors over the years. My current choice is Jorge. He now knows my car and does all he ca More

by Popsie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Moreira 5 stars
Jun 05, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for sharing your positive experience! If you need more help, our team is available to talk -- safe travels!

June 01, 2023

I was there before my appointment at 10:30, was told they were running behind so it would be 2 hours. It was around 1pm before I left, I had to go ask advisor and assistant to advisor had paperwork as More

by Corolla2022
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Dezern, Matthew Gordon
Jun 05, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we appreciate you taking the time to leave us a response! Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Jun 05, 2023 -

Corolla2022 responded

I'll be back for next maintenance service. In the past when I would have car in for service the advisor and/or assistant would let me know if issue and when they got paperwork would come to let me know car ready. unusual you have to go ask if ready. I've been a customer many years.

May 31, 2023

The work is superior. The wait time, most of the time is reasonable. I like having all my records in one place. More

by Glo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christi
Jun 05, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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