AutoNation Toyota Pinellas Park - Service Center

I spoke to AfterSales Service Mgr Collin Mackiewicz regarding my recent out-of-state purchase of an Avalon Limited that had been treated with the with Toyota's Diamond Ceramic coating at the dealership regarding my recent out-of-state purchase of an Avalon Limited that had been treated with the with Toyota's Diamond Ceramic coating at the dealership prior to my purchase. The vehicle, a great car, was purchased only 4-5 months ago. However, the car has severe water spotting. I spoke to several highly-rated auto detailers in the St. Pete area, all of whom shared that such water spotting should never have occurred, further stating that the coating was either defective or applied in an incompetent fashion. I chose to take my auto to the closest Toyota dealership to express my concerns and air my complaint. Auto Nation Toyota's Collin Mackiewicz was professional, warm, thorough, and caring. In my view, he represents exactly what any business enterprise should want in someone serving in that position. Collin listened attentively to my concerns, showing an immediate willingness to lend assistance. He reviewed the entire exterior to understand the extent of the damage to the paint, windows, and grill. He contacted the dealership in MD, clarifying the claim process, including assisting me in downloading the ECP Claims app, obtaining my warranty number, and assisting me in uploading the appropriate pics for the claim application. I am currently working with ECP claims representative to seek redress and return the beautiful shine that my car had when purchased weeks ago. I am most appreciative of the kindness and professional handling of this customer's concerns by this aftersales service manager. Auto Nation Toyota is better because of the caliber of employees like Mr. Mackiewicz. Thank you for the opportunity to share my perceptions on this outstanding employee. Best to Auto Nation Toyota and your families! P.S. I would be remiss if I did not mention the immediate service and professional demeanor of Valet Jack Workman. He was altogether equally professional, caring, and rendered immediate assistance. In fact, he listened to my concerns and wish to speak to a manager, and he promptly reached out to the aftersales service manager, informing me of the action he took and that I would be seeing someone in a short few minutes. He, too, is someone who deserves the kind of recognition given to those who represent their company well. Kudos to Mr. Workman. More

It was so simple and quick. Made it a pleasure to come in and get my oil changed. I would highly suggest taking your Toyota to AutoNation even if you didn't purchase your vehicl Made it a pleasure to come in and get my oil changed. I would highly suggest taking your Toyota to AutoNation even if you didn't purchase your vehicle there. Really great customer service. More

Everyone at the service center was extremely helpful and courteous I was also impressed by the amount of time it took to service my car which was quickly Will return again courteous I was also impressed by the amount of time it took to service my car which was quickly Will return again More