AutoNation Toyota Pinellas Park - Service Center

Service on my car óften presents a new problem. This time I had black marks on the rocker panel and seat with black finger prints on the inside door. Last time a hubcap fell off within 2 minutes of This time I had black marks on the rocker panel and seat with black finger prints on the inside door. Last time a hubcap fell off within 2 minutes of leaving. Another time the oil pan was not tightened and left scrapping on the ground. More

Great Jose Trujillo was not planning on buying a car but found a great new vehicle that met my needs! found a great new vehicle that met my needs! More

Auto Nation Toyota was running a special on an oil change and tire rotation. After I arrived, I also asked the repair assistant about my windshield wipers. He literally ran to get a paper clip to unclog and and tire rotation. After I arrived, I also asked the repair assistant about my windshield wipers. He literally ran to get a paper clip to unclog and redirect the water sprayer --- AND immediately saved me hundreds $$ because I'd been told in the past that I would need to have the whole wiper system replaced. They promised my car would be ready within an hour and it absolutely was. My tech assistant told me that my brakes needed replacing ... sigh. I was able to make a second appointment and I'll still be able to use some promo coupons that had been mailed to me. I had a very good experience overall, and was appreciative, because we all know that auto repair outcomes aren't always pleasing. More

I am not sure if I will go back to this dealership as there are better dealerships in the area including cleaner, more efficient, better services, and a less stressful waiting area. I’ve dropped off my there are better dealerships in the area including cleaner, more efficient, better services, and a less stressful waiting area. I’ve dropped off my car before but this time chose to wait - big mistake. More

The Service Rep Howard was helpful and knowledgeable. I was treated with courtesy and respect. It was a pleasure to work with Howard. Bring back the donuts and coffee. I was treated with courtesy and respect. It was a pleasure to work with Howard. Bring back the donuts and coffee. More

Appointment was easy to book. Customer service was great and was explained in detail was services I’d need for my vehicle. Took a convenient shuttle home while I waited. And servi Customer service was great and was explained in detail was services I’d need for my vehicle. Took a convenient shuttle home while I waited. And services took an appropriate amount of time. My only qualm was that after asking I could use a Toyota credit before my purchase, I was actually not able to use it for payment due to it being for a specific location. I wish that was confirmed prior to payment. Otherwise great experience. More

Prompt service upon arrival. Lori was very courteous and very helpful answering our inquiries. Thanks Lori was very courteous and very helpful answering our inquiries. Thanks More

Great service with knowledgeable people! We have bought two cars from them and wouldn't take them anywhere else. We have bought two cars from them and wouldn't take them anywhere else. More

I made the service appointment online, about a week ahead of the appointment date, and let their system pick an advisor since the advisor I normally use was not available on the day I wanted. So their system of the appointment date, and let their system pick an advisor since the advisor I normally use was not available on the day I wanted. So their system assigned an advisor and sent an email confirming the appointment and the name of the advisor they selected. When I got there I was told that the advisor their system chose for me was not there that day so my appointment is now being converted to a walk-in and they will have to find an available advisor. It took them 25 minutes to assign an advisor and nearly a half hour for an advisor to show up and check me in. The advisor they assigned, Raquel Crawford, was great and provided great service. They need to fix their system to pick an advisor who is actually going to be there on the appointment date. More

Great quick service. Very friendly. Comfy waiting area. Always happy with what I get Done! Very friendly. Comfy waiting area. Always happy with what I get Done! More