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AutoNation Toyota Pinellas Park - Service Center

Pinellas Park, FL

4.6
1,679 Reviews

1,679 Reviews of AutoNation Toyota Pinellas Park - Service Center

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February 27, 2023

Auto Nation Toyota have always provided me with excellent service. I have been coming there since 2007 and will continue. More

by Jgranpittsnole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Mar 04, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

Great service. .promptly done..services explained...very friendly and knowledgeable advisors..will recommend to others. More

by daljaz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Mar 04, 2023 -

AutoNation Toyota Pinellas Park responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

February 26, 2023

I’ve been working with Gary P for a few years now & he is professional, attentive to detail, & overall, makes it easy to get my car serviced. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Piccinini
Mar 03, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 25, 2023

Repair was done in reasonable time. Worked with Hope who was very helpful and pleasant. Will recommend getting rid of answering service from Africa. HORRIBLE!!! Couldn’t understand a wo More

by klab2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope
Mar 01, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

February 24, 2023

It's all about SERVICE! My Sevice Rep. Hope, is awesome. She continues performing her best for me, the customer, even though the SR's are over booked, for car service. Looki More

by Djbishop1842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope, Matthew Gordon
Feb 28, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 24, 2023

It took 2 hours for an oil change. Customer rep did not visit but sent a text without notifying me. Second time for poor service. Last time the rep. did not give me choices or prices o More

by klubecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Gordon
Feb 28, 2023 -

AutoNation Toyota Pinellas Park responded

Hi Klubecki, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (727) 231-1423 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

February 23, 2023

The female service representative was efficient, friendly,polite,knowledgable, true to phone call advertised.A positive experience! More

by nursebetty2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
female service rep, I lost her card, [she has an outrageous amt.of emails!!!)
Feb 27, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2023

Vehicles at reasonable Internet prices followed up by excellent service. In the past five years have purchased three vehicles from this dealership and fully satisfied with prices and service. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark P., Matthew Gordon
Feb 27, 2023 -

AutoNation Toyota Pinellas Park responded

Hi Richard, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2023

When purchasing from them they insert additional, unwanted products into the sales contract to inflate their profits. When servicing it takes 2+ hours for a simple oil change even with a 7:00 a.m. ap More

by captflip2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Lynch, Matthew Gordon
Feb 27, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Pinellas Park. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1423 to discuss what we can do to help.

February 23, 2023

These guys were courteous and efficient. Thank you for the great service you all did this morning. More

by tshiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Feb 27, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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