AutoNation Toyota Pinellas Park - Service Center

Service was ok with a couple hickups. People were friendly and efficient getting us checked in and we got the oil change we came in for, plus a tire rotation. Hickup #1, we waited 3 hour People were friendly and efficient getting us checked in and we got the oil change we came in for, plus a tire rotation. Hickup #1, we waited 3 hours before having the sense to ask if our car was finished yet. Person at counter that used to be cashier desk told me I'd have to ask ****, the staffer who had signed us in. Visiting his desk I discovered he had already left for the day. A pleasant young man who shared the same workspace accepted our payment and got our car for us. Hickup #2, Invoice implies full synthetic oil was used. I didn't request it but I was given a discount and I figured that would mean I had 10000 miles of driving before needing my next oil change. But checking the "reminder" sticker on the windshield it showed mileage at which I would need my next oil change was only 5000 miles 'down the road --, at which point I assume my "check engine soon" light will probably come on. So did I get the synthetic oil or not? All this being said, I could have asked about my car sooner but we're retired, the waiting room was comfy and the coffee from your little machine was very good. I had two cups. And I hope my lengthy review here might get me a discount toward my next service. More

The customer service by Tobey and Kiley ~ was outstanding. It is good to know that one is appreciated as a customer! Thank you outstanding. It is good to know that one is appreciated as a customer! Thank you More

Good job and i would most definitely go to them again to have service done on my vehicle. have service done on my vehicle. More

I have taken my car to this dealership for years and they are always fast and get me in and out for my car service appointments. are always fast and get me in and out for my car service appointments. More

Telephone receptionist needs to speak American English. .Every time I call for an appointment, someone answers with such poor command of our language that I can't understand her. .Every time I call for an appointment, someone answers with such poor command of our language that I can't understand her. More

The reason Autonation is a great dealership is the people. Great people like Kiley in Autonation Service Dept. She listens carefully to my concerns, and then gets those items resolved in a timely ma people. Great people like Kiley in Autonation Service Dept. She listens carefully to my concerns, and then gets those items resolved in a timely manner. I will probably buy my next vehicle from Autonation Toyota because of employees like Kiley! More

An appointment should get you service immediately - not "Your appointment will get us to attend your vehicle's repairs within a FOUR HOUR time frame for a 30 minute job." Owning a Toyota means getting a re "Your appointment will get us to attend your vehicle's repairs within a FOUR HOUR time frame for a 30 minute job." Owning a Toyota means getting a repair done at AutoNation will REQUIRE you to sacrifice half your day - like your customer's time is worthless. That's disrespectful. I therefore resent AutoNation's disrespect for their clients as a result. This seems to be a Tampa thing as this is the third Toyota dealership to reflect such service policies. I have purchased about 8 or 9 Toyota Highlander and RAV4 hybrids over the past 8 years from Panama City Toyota - and they do NOT treat me with such casual disrespect. I'm seriously considering the cost of having to drive from Tampa to Panama City Toyota to maintain my fleet. What a disgraceful Toyota brand representation, AutoNation. I expected more from you. More

Great service. .promptly done..services explained...very friendly and knowledgeable advisors..will recommend to others. .promptly done..services explained...very friendly and knowledgeable advisors..will recommend to others. More

Received a Toyota text regarding an oil change for my 03 tundra which it needed. Used their online scheduler for service date and time which was easy to use. Toyota’s multi check I like. Had wiper blades, w tundra which it needed. Used their online scheduler for service date and time which was easy to use. Toyota’s multi check I like. Had wiper blades, wheel stud, and lug nut replaced. Thought the pricing was fair. Especially, when certified technicians are working on yours vehicle. Service rep Kiley Paske was informative with me about my truck. More

Auto Nation Toyota have always provided me with excellent service. I have been coming there since 2007 and will continue. service. I have been coming there since 2007 and will continue. More