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AutoNation Toyota Pinellas Park - Service Center

Pinellas Park, FL

4.6
1,679 Reviews

1,679 Reviews of AutoNation Toyota Pinellas Park - Service Center

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October 14, 2022

The shop was busy. Hope, my assigned assistant did a great job explaining the service for my 40K service. She is very knowledgeable. She explained it would take about a More

by Nelson daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope
Oct 19, 2022 -

AutoNation Toyota Pinellas Park responded

Hi Nelson, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 14, 2022

Everyone is nice. They could benefit from more organization and professionalism. Overall great service received. More

by Pintobean927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky
Oct 19, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 13, 2022

Love my service advisor, Kiley! Love that I can book appts online. Really love ride service! More

by Lisa Plummer91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kilie P.
Oct 17, 2022 -

AutoNation Toyota Pinellas Park responded

Hi Lisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 12, 2022

My advisor, Zach was great but I made an appointment for 11:00AM and when I returned at 4:00PM they had not done the oil change yet. More

by donnapt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach
Oct 17, 2022 -

AutoNation Toyota Pinellas Park responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1423 to discuss what we can do to help.

October 12, 2022

THIS TOOK WAY TO LONG, 3 HOURS FOR AN OIL CHANGE AND A WHEEL ROATATION.AND THIS WAS WITH AN APPOINTMENT. More

by rlhernan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Dezern
Oct 17, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 12, 2022

Great customer service! Pleasant waiting area and nice people. Pay them a visit when you need service. More

by Stones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Oct 17, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 11, 2022

All servicing for 8 years has been at this dealership. They took such good care of my Prius, I was able to trade it in there for a new hybrid getting top trade in dollars. I will continue to have my new R More

by SUE Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando and Jesse
Oct 17, 2022 -

AutoNation Toyota Pinellas Park responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 10, 2022

I've been leasing with Autonation Toyota Pinellas Park since 2011. The customer service is absolutely fantastic!!! That's why I keep coming back!! More

by Melorod6340
Recommend Dealer
Yes
Employees Worked With
All salesman and service employees have been great
Oct 14, 2022 -

AutoNation Toyota Pinellas Park responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 09, 2022

A simple repair, took the whole day and They did not finish the job. A More

by N@gmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick
Oct 13, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Pinellas Park. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1423 to discuss what we can do to help.

Oct 13, 2022 -

N@gmail responded

Thx for the boiler plate corporate response. I completed the work myself. Please spend the time you would on me, Training your staff to do their jobs completely. They need leadership give it to them.

October 08, 2022

2 & 1/2 hours for an oil change and tire rotation. Worst experience ever at a dealership. This is a reflection of feckless management. I wasn’t the only poor fool to wait an unreasonably long wait for More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hernandez
Oct 08, 2022 -

Andrew responded

Terribly disappointed. I was satisfied with my purchase of my 2011 Toyota Tundra but this dealer has a serious problem with service department. Two and a half hours for an oil change and tire rotation!!!! This service was included in the purchase but I doubt seriously if I will trust my tundra to them again.

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