AutoNation Toyota Pinellas Park - Service Center

Had my 2021 CHR serviced, and have gone there for many years with my 2009 Prius. This may have been the first time in a while I would give a 4 or better. Itmay have been a 5 but I asked for a valve stem c years with my 2009 Prius. This may have been the first time in a while I would give a 4 or better. Itmay have been a 5 but I asked for a valve stem cover and it didn't happen. Kiley was great, I feel like I now have a service advisor. More

Hope (service employee) kept me updated on the status of my car. She also helped secure Roadside Assistance and followed up regularly. my car. She also helped secure Roadside Assistance and followed up regularly. More

I have been very pleased with everything, from purchase to scheduled service. Until this last service visit. Everything was done to perfection but my service advisor was very poor. I was told it would be a to scheduled service. Until this last service visit. Everything was done to perfection but my service advisor was very poor. I was told it would be about 1&1/2 hours. After 3 plus hours I was able to find her. Asked about my vehicle, how close it was to being done. She stated on yes it’s done. Pulled it out of a stack of completed work orders. No telling how long it had been done. No call or text, even though she took my number when she checked my truck in. I’ll be asking for a different service advisor next time !! More

I feel comfortable having my vehicle serviced at automation Toyota Pinellas park and will continue to have my vehicle serviced there. I would like it if they would keep me updated when a certain amo automation Toyota Pinellas park and will continue to have my vehicle serviced there. I would like it if they would keep me updated when a certain amount of time has passed while I wait for my vehicle. I waited over two hours for an oil change recently and had to inquire myself when I became impatient. There were several service techs out sick was the explanation and I can understand how that affects wait time but nobody bothered to tell me that. A service that normally takes an hour at most was double that with nobody talking to me. Frustrating. More

All good so far. Have had the Camry about a year. Both oil changes have gone smoothly. Have had the Camry about a year. Both oil changes have gone smoothly. More

Very good service as always at AutoNation Toyota. Smooth check-in and a friendly staff. Smooth check-in and a friendly staff. More

We were served exactly on time, even though there was a long lines of cars. Mark took the information, ordered Lift fir us. In two minutes we sitting in a car and drove home .Mark told us it takes approxim long lines of cars. Mark took the information, ordered Lift fir us. In two minutes we sitting in a car and drove home .Mark told us it takes approximately 5 hours to do everything what has to be done. In 5 hours we git a call from Mark, car is ready. He ordered Lift again. Exactly in 4 minutes how was in the message car was waiting for us. Mark gave us very sorrow explanation what was done. We were happy and drove home. Thanks everyone who worked on car. More

I brought my 2000 Toyota 4Runner in to get a key fob programmed and it was all around a good experience. Hope was a great service advisor and did her best to help assist me. Unfortunately the key fobs c programmed and it was all around a good experience. Hope was a great service advisor and did her best to help assist me. Unfortunately the key fobs could not be programmed due to some issues to my car but they still did their best assisting me with my concerns. More

I have had maintenance with AutoNation Toyota and purchased my last two new vehicles there over the last 10 years. They have shown themselves to be trustworthy and reliable, as well as efficient. purchased my last two new vehicles there over the last 10 years. They have shown themselves to be trustworthy and reliable, as well as efficient. More

I trust my maintenance with AutoNation Toyota and will continue to bring my vehicle in for routine maintenance as well as unexpected repairs to their Service Department. I feel confident knowing the staf continue to bring my vehicle in for routine maintenance as well as unexpected repairs to their Service Department. I feel confident knowing the staff is familiar with Toyota's and that anything used are 100% Toyota parts. They stand behind their work and have a comfortable waiting area for those who wish to wait for their vehicle care to be completed. I will continue to take my vehicle to AutoNation Toyota. They are always busy and are seeking more employees so am hoping they can accomplish that so the steps from check in to check out run much smoother. Had a coupon and Service Advisor failed to honor it so had to call cashier when I got home. That issue was resolved and received my credit. They need to rethink their method of entering coupons at check in in their software so the advisor just needs to check a box and enter at that time. Having to remind 3 times didn't work at this visit which required a phone call afterwards to cashier to get the credit added...problem solved. Took a long time, even with an appointment, to get checked in which is my reason for 3 stars (plus the fact that my coupon was never entered by advisor and I can only figure was due to how busy they were so he kept forgetting). More