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AutoNation Toyota Pinellas Park - Service Center

Pinellas Park, FL

4.6
1,712 Reviews

1,712 Reviews of AutoNation Toyota Pinellas Park - Service Center

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October 15, 2022

Great dealership. I have purchased five cars from AutoNation Toyota in Pinellas Park, FL. Service department is efficient. Waiting time for minor service is minimal. C More

by robertmmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Decker
Oct 20, 2022 -

AutoNation Toyota Pinellas Park responded

Hello there! We are pleased to hear you had such a positive experience with us ! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2022

My car was serviced very well and got some good coupons from dealer online that I used. More

by Iascapella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady employee
Oct 19, 2022 -

AutoNation Toyota Pinellas Park responded

Hi Iascapella, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 14, 2022

Everyone is nice. They could benefit from more organization and professionalism. Overall great service received. More

by Pintobean927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky
Oct 19, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 14, 2022

The shop was busy. Hope, my assigned assistant did a great job explaining the service for my 40K service. She is very knowledgeable. She explained it would take about a More

by Nelson daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope
Oct 19, 2022 -

AutoNation Toyota Pinellas Park responded

Hi Nelson, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 14, 2022

This rating pertains only to oil changes. 3 1/2 hours is too long to wait for a routine change. I had been told Howard would be available; he was not present. We have used this dealership More

by brobertson2
Recommend Dealer
No
Employees Worked With
I have no idea of her name.
Oct 19, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1423. We hope to hear from you.

Oct 31, 2022 -

brobertson2 responded

that phone number is a non working number.

Nov 02, 2022 -

brobertson2 responded

I apologize. That number is correct; I misdialed. Still waiting to talk with Matt Gordon. We're playing phone tag.

Nov 03, 2022 -

brobertson2 responded

We've come full circle. Talked with Matthew Gordon and I believe he has heard my concern about the long wait for service. He stated more employees have been hired and that situation should not recur. I feel the issue is solved to our satisfaction. We will continue to use AutoNation Toyota for service and also when we are ready for a new vehicle.

October 13, 2022

Love my service advisor, Kiley! Love that I can book appts online. Really love ride service! More

by Lisa Plummer91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kilie P.
Oct 17, 2022 -

AutoNation Toyota Pinellas Park responded

Hi Lisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 12, 2022

THIS TOOK WAY TO LONG, 3 HOURS FOR AN OIL CHANGE AND A WHEEL ROATATION.AND THIS WAS WITH AN APPOINTMENT. More

by rlhernan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Dezern
Oct 17, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 12, 2022

Great customer service! Pleasant waiting area and nice people. Pay them a visit when you need service. More

by Stones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Oct 17, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 12, 2022

My advisor, Zach was great but I made an appointment for 11:00AM and when I returned at 4:00PM they had not done the oil change yet. More

by donnapt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach
Oct 17, 2022 -

AutoNation Toyota Pinellas Park responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1423 to discuss what we can do to help.

October 11, 2022

All servicing for 8 years has been at this dealership. They took such good care of my Prius, I was able to trade it in there for a new hybrid getting top trade in dollars. I will continue to have my new R More

by SUE Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando and Jesse
Oct 17, 2022 -

AutoNation Toyota Pinellas Park responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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