AutoNation Toyota Pinellas Park - Service Center

Everyone is very helpful and answers any questions that I may have. Even with a long line of cars I'm always in and out within a reasonable time. may have. Even with a long line of cars I'm always in and out within a reasonable time. More

Jeff Sutliff was very good in helping me. However he had to deal with tire warranty company which took 5 hours total to get approval and replace two tires that I bought from Toyota January However he had to deal with tire warranty company which took 5 hours total to get approval and replace two tires that I bought from Toyota January 2021. So I thank Jeff he kept on giving me updates on his progress. Again 5 hours. What concerned me the most when I first got there the “valet” was frustrating I told him I thought I had a issue with at least one of my back tires, because my sensor light kept on coming on. He said he would put air in my tires. I told him I still felt there was a issues and wanted my two back tires checked. I knew the valet was trying to make light of my situation even when I told him I was planning a trip in a few days. He said “I put air in your tires so sensor light will now go out” Reluctantly he put a number on my car and disappeared. About 15 minutes later Jeff came by and asked me if I have been helped and I told him what was going on. Jeff took all the information he told me the tires would be checked. He later came back to me and told me they found nails in the two back tires. He was going to start working on the warranty. I thank Jeff for believing me that I had a problem. I have owned 4 Toyota’s 3 were bought at your location. I understand you were short staff that afternoon but what if I had got on the road with two bad tires. Thank you Jeff! More

Have taken my Prius for regular maintenance here since I bought it in 2014. Have always appreciated the quality of the service and this time (85,000) check was no different. bought it in 2014. Have always appreciated the quality of the service and this time (85,000) check was no different. More

Worst service I’ve ever had there … 3 different employees came to me , and each man said the same thing … checking me in . Obviously no one talks to each other and they did not hear me speak . The first serv came to me , and each man said the same thing … checking me in . Obviously no one talks to each other and they did not hear me speak . The first service man Robert was not professional and was degrading to what I said and to his co worker John . Luis chose not to hear a word I said . I was called in for a Battery holder recall . When I was there last, no one said a word about the recall . I recently threw the paperwork away… then I got called in for what could have been checked and Stickered my last service appointment. The staff communication was terrible and an extra appointment that was no covered previously. More

Arrived at 08:15 for 08:30 appointment for an oil change. At 10:00 my Tacoma was still in parking lot. After telling the service advisor, my truck was taken into the service pit. At 10:20 it was returned to At 10:00 my Tacoma was still in parking lot. After telling the service advisor, my truck was taken into the service pit. At 10:20 it was returned to the lot. At 10:30 my paperwork was done. Had I not told the service advisor about my truck it would probably still be waiting for service. More

Good service every time I have gone in for oil changes and maintenance on my Camry. and maintenance on my Camry. More

Obtained new Venza through this dealership. They were able to match best price I found elsewhere and treated me with respect without playing the normal dealership games. Straight forward is wha They were able to match best price I found elsewhere and treated me with respect without playing the normal dealership games. Straight forward is what I like. Recently took Venza for service. Their service dept is very busy dealership but plenty of service advisors. I worked with service advisor Lori who was extremely professional and helpful. Work was done as promised. More

Poor scheduling thru the service call center created unnecessary long lines. Looks like you Outsourced the call center.Booked Too many appointments at the same time? Staff onsite were great. unnecessary long lines. Looks like you Outsourced the call center.Booked Too many appointments at the same time? Staff onsite were great. More

Does the absolute bare minimum. Does not do standard checks when going in for service. Had a warranty flat tire replacement and they couldn't bother to fill the other tires with air Does not do standard checks when going in for service. Had a warranty flat tire replacement and they couldn't bother to fill the other tires with air and I had a tire pressure light on within 10 miles. More concerned with buying your used car than getting repeat business by providing quality and prompt service More

Great service and professional staff with quick turnaround . Dealership is clean in all areas. Pleasant and comfortable waiting area. turnaround . Dealership is clean in all areas. Pleasant and comfortable waiting area. More