AutoNation Toyota Pinellas Park - Service Center

Service department was on time, loved the email appointment. Lori was fabulous and efficient-kudos to her appointment. Lori was fabulous and efficient-kudos to her More

Service coordinator and team were great! Unfortunately, rest of dealership is typical carny side show. I’d bought a used 2021 Tacoma and was in for first service when an employee f the dea Unfortunately, rest of dealership is typical carny side show. I’d bought a used 2021 Tacoma and was in for first service when an employee f the dealer asked me if I’d sell the truck-his manager offered me 15,000.00 less than what I’d paid for the truck just 4 months earlier. Not only was this insulting to me, it left me feeling cheated and changed my attitude about this dealership and it’s management team. I will never purchase a vehicle from them nor will I recommend them. Integrity matters and this dealership management team has none. More

I feel confident when I take my vehicle, also bought new from this dealership, in for routine maintenance. They use authentic parts and are prompt and courteous. I never feel pressured when I am there, wh from this dealership, in for routine maintenance. They use authentic parts and are prompt and courteous. I never feel pressured when I am there, whether it be looking at vehicles or just for the service. I am a repeat customer both for buying vehicles as well as maintenance upkeep. An added plus is the Military discount. Thank you AutoNation for showing your appreciation to our US Veterans! More

First thing they asked me was how much I would sell my car for instead of what I scheduled an appointment for. car for instead of what I scheduled an appointment for. More

Greeted right away. No fuss. Out in an hour as promised. Comfortable waiting area Everything went great. Thanks No fuss. Out in an hour as promised. Comfortable waiting area Everything went great. Thanks More

Highest quality service in all areas, from sales, to service. My third care from this dealership, and next car will be as well. Incredibly impressed with Lori Dezern's service drive team; she had my f service. My third care from this dealership, and next car will be as well. Incredibly impressed with Lori Dezern's service drive team; she had my five month service completed in under 40 minutes. Bravo!! More

Everyone did an exceptional job from start to finish. The Lyft drop off and pick up was a great addition to your service. Thank you. The Lyft drop off and pick up was a great addition to your service. Thank you. More

Service staff we friendly The service was free and fast. Staff seemed happy and friendly to each other. Staff seemed happy and friendly to each other. More

I will never use AutoNation again. I will especially NEVER go to Autonation Toyota in Pinellas Park, Florida again. They routinely overbook for appointments and when you show up, they I will especially NEVER go to Autonation Toyota in Pinellas Park, Florida again. They routinely overbook for appointments and when you show up, they tell you it has to be rescheduled. They will also give a million excuses as to why they can't do something. They kept my car for close to 4 months for repairs, citing the supply chain issues as the problem. Although these issues weren't my fault, they still refused to help with a rental or loaner. There were very suspicious issues surrounding the repair. My car sat in the same parking spot for over six weeks, waiting for repairs. I finally complained to brand engagement and they were miraculously able to start the repairs the next day. As a final blow, I recently discovered that when I originally bought the vehicle they didn't transfer the plates correctly and now I'm having to jump through hoops with Tallahassee to get it corrected. NOTHING about my experience with this dealership has been positive. Not one single thing. Do not give them your business. More

Normally very good. Mechanic staffing issues this time ( tech training, sicknesses) resulting in long wait for service (oil change and brake check). Long wait for part ( Mechanic staffing issues this time ( tech training, sicknesses) resulting in long wait for service (oil change and brake check). Long wait for part (ABS actuator for brakes) but this is due to age of van (2004). Pricey, but did get a break on the cost, and coupon honored. Service Manager Howard Decker was very good and friendly. Very good multi-tasker! More