AutoNation Toyota Pinellas Park - Service Center

1. Service Advisor was not a good communicator. 2. Oil change took 2 1/2 hours 3. Car was returned and sounded and handled rougher, was vibrating. (Car was returned for further assistance) 4. Confidence change took 2 1/2 hours 3. Car was returned and sounded and handled rougher, was vibrating. (Car was returned for further assistance) 4. Confidence is lacking based on length of time, lack of communication and having to return back to address issues on my new car sounding and riding like a train. More

8/24/2022 - I spoke with Chafik Amrani, General Manager, regarding unprofessional practices by Gary and Colin, which was discussed in details, and also, poor workmanship by the service department on brakes regarding unprofessional practices by Gary and Colin, which was discussed in details, and also, poor workmanship by the service department on brakes that were put on near the end of May 2022 and was still having problems until today, 8/24/2022. After discussion and research in the matter, Chafik included Lori Dezern, Service Drive Manager into the matter. At the conclusion of the discussion our vehicle was taken care of appropriately and the atmosphere remained friendly and reassuring of the professional standards that any customer would expect. Great Job!! At this point, I feel at ease and will return for continued services. J & M More

Excellent service department! I have been a loyal fan of AutoNation Toyota’s service department since I purchased my pre-owned Prius there about 5 years ago. I have been a loyal fan of AutoNation Toyota’s service department since I purchased my pre-owned Prius there about 5 years ago. More

You guys have six stars from me. Thank you all. Christie Marin, you are the best customer service I've ever had. Mechanics, technicians, facility are unbeatable. I also enjoy shoppin Thank you all. Christie Marin, you are the best customer service I've ever had. Mechanics, technicians, facility are unbeatable. I also enjoy shopping for cheap/good stuff while waiting for my car to be ready. By the way, you guys have the best Colombian coffee !!! More

Work was done quickly and they checked over my brakes & etc., and told me all was well. Everybody I had contact were nice, friendly, and helpful. I purchased my car from this dealership and have maintain etc., and told me all was well. Everybody I had contact were nice, friendly, and helpful. I purchased my car from this dealership and have maintained my car with them. Very nice people and a nice waiting room for customers. More

My service visits are pleasant. The staff,service attendants are polite,and car service efficient. The staff,service attendants are polite,and car service efficient. More

My repeated complaints are ignored. The last four oil changes, I had oil dripping on the garage floor. Brought car back and was told the oil was not cleaned up properly. So, why then The last four oil changes, I had oil dripping on the garage floor. Brought car back and was told the oil was not cleaned up properly. So, why then is there a rag and supplies charge on the bill? Is that sloppy work or inter-departmental communication failure, or both? The same happens when attendants top up fluids - use a funnel when adding corrosive fluids such as coolant to reservoir. I await correction for upcoming oil change in November? More

Thanks for a very fast and efficient service. Everyone was very, energetic, and very pleasant! Everyone was very, energetic, and very pleasant! More

I am happy for the service provided to my 2013 Limited Avalon. Christy assures that my car receives the required service. Avalon. Christy assures that my car receives the required service. More

The service people are always friendly. Waiting room is comfortable. Everyone is very efficient and competent. Waiting room is comfortable. Everyone is very efficient and competent. More