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AutoNation Toyota South Austin

Austin, TX

4.5
1,653 Reviews

4800 S I-35

Austin, TX

78745

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Showing 1,653 reviews

June 15, 2022

Good customer service but was not notified when my vehicle was ready. Had to show up to see if my vehicle was ready for pick up. More

by mmckinney1015@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jarred
Jun 16, 2022 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (512) 518-6900. We'd appreciate the chance to make your experience a positive one.

June 15, 2022

I flew in from out of state and went straight to the dealership, they had all my paperwork ready, no waiting, very efficient. Patrick was very helpful. More

by rockville43
Recommend Dealer
Yes
Employees Worked With
Patrick Benadum
Jun 16, 2022 -

AutoNation Toyota South Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2022

Absolutely the greatest service possible at this Dealership automation. Jarod is the best. It was very efficient More

by gwendolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarod Jones
Jun 15, 2022 -

AutoNation Toyota South Austin responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 14, 2022

Auto nation is very thorough. Their recommendations are very helpful. I am contacted periodically about needed services and I appreciate that! More

by tonypmoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 15, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.

June 13, 2022

They explained everything that was going on with my highlander and the repairs that were recommended. They did not push me to do more than the necessary repairs. More

by E.S.
Recommend Dealer
Yes
Employees Worked With
Arturo
Jun 14, 2022 -

AutoNation Toyota South Austin responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

June 13, 2022

It was great that the service team was able to take me in as a walk in, as we needed to get on the road for a road trip. It was worth the wait, service done well. More

by paziz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Trevino
Jun 14, 2022 -

AutoNation Toyota South Austin responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2022

I used to work here so I am pretty familiar with the place. Rito was a nice salesman but a bit stressful and seemed a bit unphased considering this was clearly a huge decision/purchase for me. He promis More

by dallashudson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rito Rubalcado
Jun 14, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

Jun 14, 2022 -

dallashudson responded

Tried calling and the automated answering machine had no option to speak to the general manager. Was hoping to actually speak to someone. I plan on stopping by the dealer today to resolve this.

June 13, 2022

I had an appointment and was greeted promptly and courteously. My service tech Juan took the car, and I went inside to the comfortable waiting room. The service was projected to take two hours and wa More

by jimbritt50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 14, 2022 -

AutoNation Toyota South Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.

June 13, 2022

I have had Autonation south toyota maintain my pristine 2008 landcruiser since 2014. I had Greg Coy assisting me 1st but with his promotion I am very satisfied with Tony Do More

by will.meysing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Coy Tony Do
Jun 14, 2022 -

AutoNation Toyota South Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

June 11, 2022

Tienen pésimo servicio al cliente y cero respeto por el tiempo de los demás, dijeron que el servicio tomaría entre una hora a hora y media y fueron 6 horas además de no ofrecer ninguna disculpa o plus, ni More

by Gloria Torres
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Epifanio Rodriguez
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